- Welcome to Support Forum: Get Support for Patch My PC Products and Services.
Patch My PC Support
Recent posts
#31
Home Updater: General Support and Troubleshooting / Re: Nirlauncher is not install...
Last post by Omar (Patch My PC) - October 17, 2025, 08:25:58 AMThis is now fixed in the home updater v5.3.2.0 
#32
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Mac update support roadmap
Last post by Hugo Marinho (Patch My PC) - October 17, 2025, 07:47:21 AMHi Niclas,
We'd love to support "update-only" behavior on macOS, but the limitation comes from Microsoft Intune, not from Patch My PC.
On Windows, we rely on Intune's Win32 app model, which allows custom requirements and detection scripts to check whether an app is already installed before updating. macOS app deployments in Intune don't have those same capabilities, there are no requirement scripts available for macOS apps, so we can't distinguish between "install" and "update" in the same way.
That said, macOS app deployment through Patch My PC Cloud is already available, and customers can absolutely use it today. As a workaround, you could assign macOS apps as "Required" to your target groups, which will make sure the apps are always up-to-date. To be clear, though, this is not "Update-only" because it will also install the app if it is missing.
Once Microsoft expands Intune's macOS app model to include requirement scripts or similar functionality, we'll add full update-only support.
Hope this clarifies the topci for you
We'd love to support "update-only" behavior on macOS, but the limitation comes from Microsoft Intune, not from Patch My PC.
On Windows, we rely on Intune's Win32 app model, which allows custom requirements and detection scripts to check whether an app is already installed before updating. macOS app deployments in Intune don't have those same capabilities, there are no requirement scripts available for macOS apps, so we can't distinguish between "install" and "update" in the same way.
That said, macOS app deployment through Patch My PC Cloud is already available, and customers can absolutely use it today. As a workaround, you could assign macOS apps as "Required" to your target groups, which will make sure the apps are always up-to-date. To be clear, though, this is not "Update-only" because it will also install the app if it is missing.
Once Microsoft expands Intune's macOS app model to include requirement scripts or similar functionality, we'll add full update-only support.
Hope this clarifies the topci for you
#33
Home Updater: General Support and Troubleshooting / Re: Keine Verbindung
Last post by Berliner87 - October 17, 2025, 07:23:30 AMMy Patch My PC Home Updater still shows the same message!
#34
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Palo Alto GlobalProtect Ho...
Last post by davidlettice - October 17, 2025, 05:10:43 AMWe're also having issues with this, where it perceives 6.3.3-676 to be the same as 6.3.3-633, and therefore doesn't push out any updates until it hits 6.3.4
One "workaround" we've found is to change the app itself to use a custom detection method:
Path: HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup
Name: CurrentVersion
Method: String Comparison
Operator: Equals
Value: 6.3.3-676 (or your version number)
The downside with this that it will treat this as a first-time deployment and ignores the update rings we have in place - something that for a business critical app just doesn't work for us.
One "workaround" we've found is to change the app itself to use a custom detection method:
Path: HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup
Name: CurrentVersion
Method: String Comparison
Operator: Equals
Value: 6.3.3-676 (or your version number)
The downside with this that it will treat this as a first-time deployment and ignores the update rings we have in place - something that for a business critical app just doesn't work for us.
#35
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Mac update support roadmap
Last post by niclas2874 - October 17, 2025, 01:37:48 AMHi
Do you have any roadmap for Mac support to update already installed applications?
Where is the problem laying getting the support?
Cheers
Niclas
Do you have any roadmap for Mac support to update already installed applications?
Where is the problem laying getting the support?
Cheers
Niclas
#36
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: JetBrains 2025.2 Software ...
Last post by aptricotta - October 15, 2025, 10:14:32 PMQuote from: JamieMc on August 22, 2025, 01:47:03 AMJust to make you aware, all JetBrains software (PyCharm, CLIon, InteliJ etc) that is on version 2025.2 doesn't deploy start menu shortcuts.I have same question!
This appears to be a bug caused by JetBrains them self due to the install location changing from %programfiles(x86)%\JetBrains to %Programfiles%\JetBrains.
Melon Playground
This is my fix below, not the prettiest & you might need to change it depending on the apps you have installed.Code Select$StartMenu = 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs'
$AppPath = 'C:\Program Files\JetBrains'
$FirewallRules = Get-NetFirewallRule
if(Test-Path -Path $AppPath)
{
$apps = Get-ChildItem -Path $AppPath |Select-Object -ExpandProperty Name
foreach($App in $Apps)
{
$AppName = $App.Split(" ") | Select-Object -First 1
$AppExe = $AppName + '64.exe'
if($AppName -eq 'IntelliJ'){ $AppExe = 'idea64.exe'}
if(Test-Path "$StartMenu\$AppName.lnk"){Remove-Item -Path"$StartMenu\$AppName.lnk"}
$shell = New-Object -ComObject WScript.Shell
$shortcut = $shell.CreateShortcut("$StartMenu\$AppName.lnk")
$shortcut.TargetPath = "$AppPath\$app\bin\$AppExe"
$shortcut.Save()
if(!($FirewallRules | Where-Object {$_.DisplayName -eq $App}))
{
New-NetFirewallRule -DisplayName $App -Direction Inbound -Program $shortcut.TargetPath -RemoteAddress Any -Action Allow -Profile Domain
}
} # End Foreach Region
} # End If Region
#37
Home Updater: Report Detection Issues or Installation Issues / Re: LibreOffice Help Pack (Ger...
Last post by Omar (Patch My PC) - October 15, 2025, 02:59:30 PMYes, that's because we only support the English one for now
#38
Home Updater: Report Detection Issues or Installation Issues / Re: LibreOffice Help Pack (Ger...
Last post by Latino - October 15, 2025, 08:17:00 AMHi,Omar, Thank you for your efforts.
The problem is in a sense solved, since the LibreOffice Help Pack has now completely disappeared from My Apps' collection in PMPC! Thus, no more language problem, but then I don't know if it has been updated or not!
The problem is in a sense solved, since the LibreOffice Help Pack has now completely disappeared from My Apps' collection in PMPC! Thus, no more language problem, but then I don't know if it has been updated or not!
#39
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Force installation to show...
Last post by Chris (Patch My PC) - October 13, 2025, 04:50:57 PMHi Jeremy,
We don't have anything that notifies the user if the app is done installing or any notification for progress, but that would be a cool idea.
I would recommend adding it to our ideas page. We can look into getting it added as a feature.
https://ideas.patchmypc.com
We don't have anything that notifies the user if the app is done installing or any notification for progress, but that would be a cool idea.
I would recommend adding it to our ideas page. We can look into getting it added as a feature.
https://ideas.patchmypc.com
#40
Home Updater: Report Detection Issues or Installation Issues / Re: Acrobat 25.001.20744 Insta...
Last post by Omar (Patch My PC) - October 12, 2025, 04:36:23 PMI updated the command line for Acrobat, please test it with the next update and let us know