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#1
Quote from: JC-WH on October 27, 2026, 10:07:30 AMIt doesn't, though.  The one that PMPC has tagged as build 8758 seems to probably be build 1790.

Replying to myself, here, for the benefit of anyone finding this thread.  The hotfixed build 1790 registers itself in add/remove programs as build 8758, despite the installer file and at least some of the installed binaries showing the correct build of 1790.
#2
Quote from: Priscilla (Patch My PC) on June 16, 2026, 12:47:19 PMthe "Newer" version uses a lesser version number

It doesn't, though.  The one that PMPC has tagged as build 8758 seems to probably be build 1790.  As far as I can tell, there is no such build as 8758.  That was just a hotfix ID/build of some sort.  The full version of the only Forticlient VPN installer I can find that has "8758" anywhere in the version number is 7.4.3.1790.1.8758.

Conversely, the 7.4.3.4726 version referenced by OP has a higher build number.

The most current version appears to be build 6002 at this point.  Version 7.4.3.6002, dated 2026-09-29.  SHA1: 092CE36E2134408A8E79FF135E0E11BA11890D2F

VT link: https://www.virustotal.com/gui/file/ff73b736ba7172b1c725c26f130b796a8f72e3fd5b2b1ea01c223ac7fcb7e032/details
#3
Quote from: Andrew Jimenez (Patch My PC) on October 22, 2026, 01:52:57 PMCan you let us know the Display name of the software installed on the device? We want to make sure any rule we make doesn't target it again.

Thanks for the quick response! And sorry, I tried to grab it from the registry, but they have just uninstalled after I mentioned what was causing it.
I have grabbed it from SCCM hardware Inventory

FRONT MISSION 1st: Remake
FRONT MISSION 3: Remake
#4
Can you let us know the Display name of the software installed on the device? We want to make sure any rule we make doesn't target it again.
#5
We'll get the rules adjusted for this app. Thanks for the information!

We have an idea on our ideas page for editing applicability rules here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-6909
#6
OR, I forgot to add.

Could you add functionality that allows people to edit the applicability rules maybe? I could have modified this to fix the problem, but I can't.
#7
Hi,

We have had an issue today where a user reported that the application named "Front" kept being installed on their machine. I managed to determine it was Patch my PC and then later the reason.

It was due to a weak applicability rule where it was looking under HKLM\...\Uninstall hive for a key where the display name starts with Front.

The user had a game installed that starts with Front so the applicability rule was picking this up and installing the "Update".

Can you review the applicability rule please? if you can include something like publisher to avoid this reappearing? This wasn't the first time this occurred, but I now can't recall what application it was previously, however the user just uninstalled the app causing the applicability rule to trigger so, we just left it at that. But I have seen this trpe of rule before where it's just doing a version check below this X number and display name starts with "Name" type check. I understand that likely works for most things but including the publisher in this and/or perhaps install path would strengthen this?

The full rules if you need it

Is Installed Rule

<bar:RegKeyLoop Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" TrueIf="Any">
<lar:And>
  <bar:RegSzToVersion Key="HKEY_LOOP_TARGET" Subkey="\" Comparison="GreaterThanOrEqualTo" Data="3.80.0.0" Value="DisplayVersion" />
  <bar:RegSz Key="HKEY_LOOP_TARGET" Subkey="\" Comparison="BeginsWith" Data="Front " Value="DisplayName" />
</lar:And>
</bar:RegKeyLoop>

Is Installable Rule <- problem rule

<lar:And>
  <bar:RegKeyLoop Key="HKEY_LOCAL_MACHINE" Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" TrueIf="Any">
  <lar:And>
    <bar:RegSzToVersion Key="HKEY_LOOP_TARGET" Subkey="\" Comparison="LessThan" Data="3.80.0.0" Value="DisplayVersion" />
    <bar:RegSz Key="HKEY_LOOP_TARGET" Subkey="\" Comparison="BeginsWith" Data="Front " Value="DisplayName" />
  </lar:And>
  </bar:RegKeyLoop>
  <bar:WindowsVersion Comparison="GreaterThanOrEqualTo" MajorVersion="10" MinorVersion="0" />
</lar:And>
#8
I'm a german user and have to reset the installed programs always back to german or deinstall/reinstall a german version (Winrar for example), reset language in Firefox.

Please add an option to install, if available, a programm in the active system language like German.
#9
I'm still having issues opening PatchMyPC. I followed the instructions in the previous post and switched off Smart App Control. PatchMyPC then worked the first time after rebooting. It has not worked since, with the exception of once when it launched itself. If I try to run it now, the window opens and says "Getting apps ready" with the circling dots. After about a minute a second window, titled "Alert" opens. This window says:

We are sorry, but there was an error.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.

It's always the same text, always repeated 6 times. Closing the text window just leaves a blank PatchMyPC window.
Any help that can be offered with this issue would be much appreciated, as it is preventing me from using a very useful programme. PatchMyPC worked fine for many months before the initial problem started.
Thank you for your help.
#10
I installed PatchMyPC Home Updater, and it seemed to install OK, but when I run it, it asks for .NET 8. I downloaded it and confirmed it is installed, but PMPC still asks for it. Anyway, that version of .NET is End of Life in about a month, so isn't it about time PMPC HU was updated to the current version?