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#1
Hi @AMiiMA,

To restore the configuration in the event of loss or server move, simply re-install Advanced Insights and copy the backup files into the same location, overwriting the blank database supplied by the installer. For more information, please see:

Backup and Restore Insights Configuration
#3
@Robarb, Thank you for your feedback! We have implemented a fix for this issue, and it will be included in our next deployment (expected early next week). We appreciate your patience and support — stay tuned.
#4
Hello,

I needed to move my AI to a different server and am seeking advice on backing up and restoring (migrating) the system rather than performing a fresh installation. It would be helpful to receive some guidance regarding this process. Both instances are running the same AI version; I just need clarification on which files or data should be transferred.
Best regards,
Aleks
#5
Just to make you aware, all JetBrains software (PyCharm, CLIon, InteliJ etc) that is on version 2025.2 doesn't deploy start menu shortcuts.

This appears to be a bug caused by JetBrains them self due to the install location changing from %programfiles(x86)%\JetBrains to %Programfiles%\JetBrains.

This is my fix below, not the prettiest & you might need to change it depending on the apps you have installed.
$StartMenu = 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs'
$AppPath = 'C:\Program Files\JetBrains'
$FirewallRules = Get-NetFirewallRule


if(Test-Path -Path $AppPath)
{

    $apps = Get-ChildItem -Path $AppPath |Select-Object -ExpandProperty Name

    foreach($App in $Apps)
    {

        $AppName = $App.Split(" ") | Select-Object -First 1           
        $AppExe = $AppName + '64.exe'

        if($AppName -eq 'IntelliJ'){ $AppExe = 'idea64.exe'}

        if(Test-Path "$StartMenu\$AppName.lnk"){Remove-Item -Path"$StartMenu\$AppName.lnk"}

        $shell = New-Object -ComObject WScript.Shell
        $shortcut = $shell.CreateShortcut("$StartMenu\$AppName.lnk")
        $shortcut.TargetPath = "$AppPath\$app\bin\$AppExe"
        $shortcut.Save()   

        if(!($FirewallRules | Where-Object {$_.DisplayName -eq $App}))
        {
       
            New-NetFirewallRule -DisplayName $App -Direction Inbound -Program $shortcut.TargetPath -RemoteAddress Any -Action Allow -Profile Domain

        }
       

     } # End Foreach Region


} # End If Region
#6
Any update on this one? I've noticed a couple more apps doing this recently unfortunately I just deleted them mindlessly without taking note of names haha. Is it an underlying problem with the new publisher or app specific?]

Thanks
#7
Just had an update done but ver 5.3.0.0 won't create restor file even thought the tab is on. Previous versions never had this problem.
#8
No worries at all, thank you!
#9
In case it is helpful to anyone, yesterday the new version installed itself without prompting and uninstalled the old version, so all is working as expected.
#10
I will revive this topic as i'm working right now on uninstalling all the versions that were previously installed(2022, 2023, 2024) and deploy the latest version with a Snagit Business license. I have some questions for which i didn't find an answer over the internetz :)
1. If i set the new version(Snagit latest x64 msi) as required for all the users will the Uninstall-Software.ps1 script uninstall whichever version might be on that machine? Or i will have to assign before each version for Uninstall for all the users and set this one for installation after ?
2. When the app is uninstalled the configurations/settings are kept by default or there is a command line param i have to define in order to keep those?
3. How can i register automatically the product when i install it with the TSC_SOFTWARE_KEY="product key" command line param in the Modify command line section? is there another cmd param that i have to use there?


I hope i will find a good soul to enlighten me on these topics. :)

Thanks
Adrian