Recent posts

#1

Home Updater: General Support and Troubleshooting / Re: PMP Home does not update p...

Last post by Justin Chalfant (Patch My PC) - May 17, 2025, 06:48:23 PM

We will need the PatchMyPCHomeUpdater.log. You can open the folder it's located from the About tab. Please attach that file, and we can try to help out.

#2

Home Updater: Report Detection Issues or Installation Issues / Re: Dell Command | Update for ...

Last post by dking02 - May 17, 2025, 03:12:59 PM

From the log file, it appears that the PMPC update script tried to rename the file downloaded from Dell from:

"Dell-Command-Update-Windows-Universal-Application_P4DJW_WIN64_5.5.0_A00.EXE)"

to:

 "C:\ProgramData\Patch My PC\Dell Command | Update for Windows Universal-5.5.0.exe"

The proposed new file name contains a pipe character ("|") which is an invalid character in the name of a file and therefore the update file could not be run.

--

Reference:

https://learn.microsoft.com/en-us/windows/win32/fileio/naming-a-file

The following are reserved characters and cannot be used in file or directory names:

        < (less than)
        > (greater than)
        : (colon)
        " (double quote)
        / (forward slash)
        \ (backslash)
        | (vertical bar or pipe)
        ? (question mark)
        * (asterisk)

#3

Home Updater: General Support and Troubleshooting / Re: PMP Home does not update p...

Last post by Trade47 - May 17, 2025, 06:43:04 AM

I should have said that the above "Updating", "Downloading" and "Outdated" sequence occurs when I first start Home Updater, and then again after I press "Start Updater" (at the bottom right of the screen).

#4

Home Updater: General Support and Troubleshooting / PMP Home does not update progr...

Last post by Trade47 - May 17, 2025, 05:59:44 AM

In Windows 10, both the installed and portable versions of Patch My PC - Home Updater v.5.2.1.0 show, for each of my outdated programmes in turn, "Updating" briefly, then "Downloading" briefly, then Outdated (in red) with the outdated version number of each programme in red and the new (uninstalled) version number in green. No programmes are actually updated. Is there a fix for this? I have tried uninstalling (using Revo) and reinstalling Home Updater. I attach the Home Updater log file. Thank you.

#5

Home Updater: Report Detection Issues or Installation Issues / Re: KeePass Password Safe vers...

Last post by Justin Chalfant (Patch My PC) - May 16, 2025, 05:25:46 PM

We have resolved this by adding a separate app for KeePass v1 and v2. Now, you will only be updated to the latest major version.

#6

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Tenable Nessus Agent Detec...

Last post by Andrew Jimenez (Patch My PC) - May 16, 2025, 04:13:51 PM

Please submit a support case. We'll need to take a look at the logs to see what is being deployed and what issues the detection is having. We have not had other reports of this app having detection issues.

https://patchmypc.com/technical-support

#7

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Adobe Acrobat Reader not u...

Last post by Michael (Patch My PC) - May 16, 2025, 11:11:34 AM

Please submit a support case. We'll need to take a look at the logs to see what the uninstall is doing and what detection is seeing.

https://patchmypc.com/technical-support

#8

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Tenable Nessus Agent Detection

Last post by Electro - May 16, 2025, 07:14:55 AM

We're pushing the latest Tenable Nessus Agent (10.8.4.20030 (x64)) to clients and seeing some of them fail with a 0x80070643 code. When checking the computers, it appears that version is already installed. Also, checking the PMPC log there's an entry saying "A newer or the same version of this application is already installed..."

It seems like maybe there's a detection issue at fault here? Any help is greatly appreciated.

#9

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Adobe Acrobat Reader not unins...

Last post by jzalewski - May 16, 2025, 06:59:35 AM

I'm having an issue where Adobe Acrobat Reader DC Continous will install correctly however if I try to uninstall it from the Company Portal app it tells me it's uninstalled successfully however the program is still installed on my device. I am using PMPC Cloud. Attached two images for reference.

#10

Home Updater: Report Bugs and Issues Not Related to Installing Apps / Re: The Vivaldi browser missin...

Last post by midimusicman79 - May 15, 2025, 09:11:27 PM

Thank you very much!