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#21
@Robarb, Thank you for your feedback! We have implemented a fix for this issue, and it will be included in our next deployment (expected early next week). We appreciate your patience and support — stay tuned.
#22
Hello,

I needed to move my AI to a different server and am seeking advice on backing up and restoring (migrating) the system rather than performing a fresh installation. It would be helpful to receive some guidance regarding this process. Both instances are running the same AI version; I just need clarification on which files or data should be transferred.
Best regards,
Aleks
#23
Just to make you aware, all JetBrains software (PyCharm, CLIon, InteliJ etc) that is on version 2025.2 doesn't deploy start menu shortcuts.

This appears to be a bug caused by JetBrains them self due to the install location changing from %programfiles(x86)%\JetBrains to %Programfiles%\JetBrains.

This is my fix below, not the prettiest & you might need to change it depending on the apps you have installed.
$StartMenu = 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs'
$AppPath = 'C:\Program Files\JetBrains'
$FirewallRules = Get-NetFirewallRule


if(Test-Path -Path $AppPath)
{

    $apps = Get-ChildItem -Path $AppPath |Select-Object -ExpandProperty Name

    foreach($App in $Apps)
    {

        $AppName = $App.Split(" ") | Select-Object -First 1           
        $AppExe = $AppName + '64.exe'

        if($AppName -eq 'IntelliJ'){ $AppExe = 'idea64.exe'}

        if(Test-Path "$StartMenu\$AppName.lnk"){Remove-Item -Path"$StartMenu\$AppName.lnk"}

        $shell = New-Object -ComObject WScript.Shell
        $shortcut = $shell.CreateShortcut("$StartMenu\$AppName.lnk")
        $shortcut.TargetPath = "$AppPath\$app\bin\$AppExe"
        $shortcut.Save()   

        if(!($FirewallRules | Where-Object {$_.DisplayName -eq $App}))
        {
       
            New-NetFirewallRule -DisplayName $App -Direction Inbound -Program $shortcut.TargetPath -RemoteAddress Any -Action Allow -Profile Domain

        }
       

     } # End Foreach Region


} # End If Region
#24
Any update on this one? I've noticed a couple more apps doing this recently unfortunately I just deleted them mindlessly without taking note of names haha. Is it an underlying problem with the new publisher or app specific?]

Thanks
#25
Just had an update done but ver 5.3.0.0 won't create restor file even thought the tab is on. Previous versions never had this problem.
#26
No worries at all, thank you!
#27
In case it is helpful to anyone, yesterday the new version installed itself without prompting and uninstalled the old version, so all is working as expected.
#28
I will revive this topic as i'm working right now on uninstalling all the versions that were previously installed(2022, 2023, 2024) and deploy the latest version with a Snagit Business license. I have some questions for which i didn't find an answer over the internetz :)
1. If i set the new version(Snagit latest x64 msi) as required for all the users will the Uninstall-Software.ps1 script uninstall whichever version might be on that machine? Or i will have to assign before each version for Uninstall for all the users and set this one for installation after ?
2. When the app is uninstalled the configurations/settings are kept by default or there is a command line param i have to define in order to keep those?
3. How can i register automatically the product when i install it with the TSC_SOFTWARE_KEY="product key" command line param in the Modify command line section? is there another cmd param that i have to use there?


I hope i will find a good soul to enlighten me on these topics. :)

Thanks
Adrian
#29
It might be worth discussing this with DJI, particularly when they understand what a benefit your tool is to their userbase.

For the manual installation, I extract the contents of the downloaded ISO into a folder using 7Zip before installing it. The extracted files total the same size as the ISO - 4.64Gb.

It would be a real shame if you had to withdraw this application, as I said before the installation is a lengthy process because our Windows 11 system doesn't seem to like the ISO when its mounted and the 7Zip extraction method is the only method of gaining access to the installation files and then run the installer.
#30
Unfortunately, it's looking like we may have to pull this from the catalog as the latest update comes in the form of a 7GB ISO.

We currently have a 2GB file cap for updates in our catalog, a restriction that will be lifted later this year. We'd also then need to add support for mounting/extracting ISO images (we currently only support this for ZIP files).

This may be just a temporary setback, and we'd be able to add it back in once our platform allows for it.