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#1

Home Updater: Report Detection Issues or Installation Issues / Re: CCleaner update not detect...

Last post by Jacob Klein - Today at 05:14:49 AM

When I had CCleaner 7.1.1066.1276 installed, Patch My PC did not show that the CCleaner 7.5.1255.1528 update was available.

I have updated to CCleaner 7.5.1255.1528, so I cannot test the scenario anymore.

Can you add the ability to detect updates, for CCleaner 7.1 and 7.5?

#2

Home Updater: Report Detection Issues or Installation Issues / Re: CCleaner update not detect...

Last post by Omar (Patch My PC) - Today at 04:22:56 AM

My Apps is showing the versions that you currently installed.
App Library is showing the versions that Patch My PC is currently providing.

#3

Home Updater: Report Detection Issues or Installation Issues / Re: CCleaner update not detect...

Last post by Jacob Klein - March 16, 2026, 06:37:19 AM

I don't understand.

Patch My PC detected that CCleaner 7.1.1066.1276 was installed, with no updates available.
But Patch My PC did not detect that CCleaner 7.5.1255.1528 was available, even though it was available.

Can the Patch My PC detection, please be fixed?

#4

Home Updater: Report Detection Issues or Installation Issues / Re: CCleaner update not detect...

Last post by Omar (Patch My PC) - March 16, 2026, 04:41:47 AM

This is normal because we still have CCleaner v6 in the home updater for now, so any of the v7 will count as up to date.

#5

Home Updater: Report Detection Issues or Installation Issues / CCleaner update not detected

Last post by Jacob Klein - March 14, 2026, 10:13:24 PM

I have CCleaner 7.1.1066.0 installed.

In CCleaner Settings, on the Updates page, I checked for updates, and it says:
New version: 7.5.1255.1528.
See screenshot 1.

Yet, Patch My PC says that CCleaner 7.1.1066.1276, is up to date.
See screenshot 2.

Is Patch My PC not detecting the new CCleaner update correctly?

#6

Home Updater: General Support and Troubleshooting / Some observations with later v...

Last post by deckard - March 13, 2026, 11:03:21 AM

I want to preface this by saying that I use this app daily and am very happy it exists!
That said, I've noticed certain things have changed over the past few updates and have been wondering if they were intentional or not, as I prefer the previous functionality.

1) No longer have the option to keep downloaded software updates.
2) It takes much longer to stop "updating" and go back to the list after an update completes.
Presumably this was done to make sure enough time was given after an update finished and the downloaded app installer was subsequently deleted.
3) If other apps were updated during the time Patch My PC is updating an app, Patch My PC will still show those other apps as requiring an update until another Re-Scan.
Previously, when the active update completed, it seemed to automatically perform another Re-Scan, so any other apps which had been updated during that time would no longer indicate that an update was available.
4) When an app is finished updating, it stays at the top of the list until another Re-Scan. Previously it would go back to being sorted alphabetically.

Currently running v5.4.3.0.

Please let me know if any additional info is needed.

Thank you!

#7

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Dell Command Update not co...

Last post by DylanF - March 13, 2026, 08:38:58 AM

I did set the dependency in the PMPC cloud portal and it is specified in as a dependency in the portal when a new app is published. But it seems like it is not setting the dependency in intune which then requires republishing the entire app with the dependency. Next update, it publishes Command Update but not the dependency portion in intune.

Hi @DylanF, in that cace, I'd recommend that you open a support request for this. Based on your description, I'd say that this should work. You can open a support request from the Cloud portal directly by clicking the question mark icon to the left of your user name and clicking "Contact Support".

Thank you. I will open a case.

#8

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Dell Command Update not co...

Last post by Michiel (Patch My PC) - March 13, 2026, 08:36:41 AM

@steadybird In that case, I'd recommend that you open a support case for this as well. When doing so, please collect the Publisher logs by clicking the Collect Logs button in the General tab, and then add those to the case.

[-OR-]

#9

Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Uninstall-Software.ps1 script ...

Last post by [email protected] - March 12, 2026, 02:53:26 PM

Hi - I'm wondering if there's a reason I can only have the uninstall pre-script look for earlier install based only on MSI -OR- EXE. I didn't realize it worked that way until I did a Snagit upgrade coming from mixed install types and am now having to do a bunch of remedial clean up. We should have the option to remove both types of prior install in one go. Thanks!

.PARAMETER WindowsInstaller
    Specify a value between 1 and 0 to use as an additional criteria when trying to find installed software.
    If WindowsInstaller registry value has a data of 1, it generally means software was installed from MSI.
    Omitting the parameter entirely or specify a value of 0 generally means software was installed from EXE
    This is useful to be more specific about software titles you want to uninstall.

#10

Home Updater: General Support and Troubleshooting / Re: v5 not respecting the opti...

Last post by the_furious_man - March 11, 2026, 11:38:44 PM

Can you try again now using the latest beta update?
You can try it by going to "Settings", then enable "Use the beta channel for checking for Patch My PC updates"
Then go to "About" and click "Check for updates".

This has fixed mine, thank you