• Welcome to Support Forum: Get Support for Patch My PC Products and Services.
 

Recent posts

#41
Yes and I kept getting a 1636 error, but I was able to manually reinstall using the 25.001.20693 installer then use the built in acrobat updater to get to the latest 25.001.20756. There was definitely some installer corruption going on but I should be good for now and see if it happens again.
#42
This is very helpful information, thanks for sharing. We are going to rename the existing to Latest and are still discussing if we should add the previous versions as their own separate products within the catalog.
#43
I also found a log entry from about a week ago, but this probably does not help very much.

[2025-10-02 21:53:49]  DEBUG  [Ubisoft Connect]: Created desktop snapshot.
[2025-10-02 21:53:49]  DEBUG  [Ubisoft Connect]: Started downloading: 'https://ubistatic3-a.akamaihd.net/orbit/launcher_installer/UbisoftConnectInstaller.exe';.
[2025-10-02 21:54:12]  DEBUG  [Ubisoft Connect]: File 'C:\ProgramData\PatchMyPC\Ubisoft Connect-168.0.12921.exe' downloaded successfully.
[2025-10-02 21:54:12]  DEBUG  [Ubisoft Connect]: Started installing 'C:\ProgramData\PatchMyPC\Ubisoft Connect-168.0.12921.exe' with arguments '-no silent'.
[2025-10-02 21:54:28]  ERROR  System.InvalidOperationException: [Ubisoft Connect]: Failed to install application: 2 .
   at ModernHomeUpdater.ClientApp.Services.Implementations.InstallationManager.InstallApplicationAsync(InstallCommandArgs installArgs, IProgress`1 progress, CancellationToken cancellationToken)
[2025-10-02 21:54:28]  ERROR  System.InvalidOperationException: [Ubisoft Connect]: Failed to install application: 2 .
   at ModernHomeUpdater.ClientApp.Services.Implementations.InstallationManager.InstallApplicationAsync(InstallCommandArgs installArgs, IProgress`1 progress, CancellationToken cancellationToken)
   at ModernHomeUpdater.ClientApp.ViewModels.ApplicationViewModel.<>c__DisplayClass86_0.<<InternalApplicationUpdateAsync>g__InstallAppAsync|0>d.MoveNext()
[2025-10-02 21:54:28]  ERROR  Failed to update application due to error [Ubisoft Connect]: Failed to install application: 2 ..
[2025-10-02 21:54:31]  DEBUG  [Ubisoft Connect]: 'C:\ProgramData\PatchMyPC\Ubisoft Connect-168.0.12921.exe' has been removed.
#44
No, it updates itself, and the version shown in the explorer are several:
UbiConnect.exe with 3.0.0.0,
some files with 168.2.0.12932
some files with 168.2.12932.0

I think it does not update the installed version in the registry.
So, there are 2 consequences:
There might be a new version available (for online update), and PMPC is showing the "old" version as outdated;
And if a new version is released by Ubisoft (say: 169.0.13000.0) PMPC would show an outdated version, even if 169.1.13100.0 would be already installed (by online updating itself instead of a clean new install).

if you recognize the installed app from the file version (like the ubisoftgamelauncher.exe 168.2.12932.0), this would be great.

Yes, ubisoft might set the version in the registry after an update, too.

When I downloaded the clean install yesterday, it downloaded 168.0.xxx, and then updated itself to 168.2.12932
#45
Hello,

I understand that PMPC installs products using the SYSTEM account.  I'm curious though if there is any way to display the install progress window on the user session?

We have been testing the conflicting process notifications which is nice to be able to alert the user that they need to close the program so that it can be updated but we're wondering if there is any way to show the update progress for the software.

Thanks,
Jeremy
#46
Fixed, thank you sir!
#47
Is this still happening with the latest v25.001.20756?
#48
Sorry for the late reply!
How about now?
#49
Sorry for the late reply, I believe the issue is fixed now! But please check and confirm :)
#50
The latest update for it in PMPC is v168.0.12921, is it failing to update?