- Welcome to Support Forum: Get Support for Patch My PC Products and Services.
Patch My PC Support
Recent posts
#41
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Custom App and Display Ver...
Last post by iamr00t - August 07, 2025, 04:44:16 PMI misspoke. Apps & Features Name is "Vernier Graphical Analysis%" so that the wildcard would apply for possible version changes.
#42
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Custom App and Display Ver...
Last post by Melissa (Patch My PC) - August 07, 2025, 04:13:46 PMI just did a quick test, and the detection does seem to work on Vernier Graphical Analysis 6.2.1-3963 with the following configuration
Apps and Features Name: Vernier Graphical Analysis %-3963
If you edit your custom app and under the configuration tab, for Apps & Features Name, what do you have set?
If you are still having issues with install/detection please let us know.
Apps and Features Name: Vernier Graphical Analysis %-3963
If you edit your custom app and under the configuration tab, for Apps & Features Name, what do you have set?
If you are still having issues with install/detection please let us know.
#43
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Which update do I choose (...
Last post by Michael (Patch My PC) - August 07, 2025, 02:31:05 PMConfigMgr only collects the information of the application based on the name and it doesn't have enough information for us to be able to tell which installer type was originally used.
A couple things you can do is just deploy both products, this might be preferred if you don't know what version was used to do the installs. This will also ensure you can update both types in your environment.
Our Applicability rules for WSUS will ensure that only the corresponding update will install on the machine based on the installer type.
A couple things you can do is just deploy both products, this might be preferred if you don't know what version was used to do the installs. This will also ensure you can update both types in your environment.
Our Applicability rules for WSUS will ensure that only the corresponding update will install on the machine based on the installer type.
#44
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Custom App and Display Ver...
Last post by Michael (Patch My PC) - August 07, 2025, 02:26:14 PMTry using 6.2.1.3963 for the version number within the PMPC Portal.
Our default detection script should automatically switch '-' characters to '.' when doing detection.
Our default detection script should automatically switch '-' characters to '.' when doing detection.
#45
Home Updater: General Support and Troubleshooting / Re: how to stop home updater, ...
Last post by apricoto - August 07, 2025, 01:32:03 PMLike version 4.x, can I set ver 5 to simply download the newer versions of all selected apps, to a folder of my choosing, so I can go in when I like to update the apps one at a time, at a time of my choosing?
my memory of ver 5 is that it will download and instantly assault me with update windows for all the apps and delete the updates when done. I want to keep the newer versions, and install them when convenient for me, not get a barrage of apps updating. Or click on an app in ver 5, wait for it to download, and instantly start updating, then go back to vey 5, click on another app, wait for it to download and instantly start installing, etc, etc. too much automation for my taste.
my memory of ver 5 is that it will download and instantly assault me with update windows for all the apps and delete the updates when done. I want to keep the newer versions, and install them when convenient for me, not get a barrage of apps updating. Or click on an app in ver 5, wait for it to download, and instantly start updating, then go back to vey 5, click on another app, wait for it to download and instantly start installing, etc, etc. too much automation for my taste.
#46
Home Updater: General Support and Troubleshooting / Re: how to stop home updater, ...
Last post by apricoto - August 07, 2025, 12:56:23 PMUser has to individually go into settings for each app and change to 'no auto update'?
So it an app shows up to update that I didn't think of earlier it will autoupdate before I get to it and turn it off?
there is no way to shut off 'auto update' system wide?
and, will ver5 expect to be running constantly, using up resources to be repeatedly checking for app updates?
Or does it only run if I start it?
So it an app shows up to update that I didn't think of earlier it will autoupdate before I get to it and turn it off?
there is no way to shut off 'auto update' system wide?
and, will ver5 expect to be running constantly, using up resources to be repeatedly checking for app updates?
Or does it only run if I start it?
#47
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Custom App and Display Version...
Last post by iamr00t - August 07, 2025, 10:13:53 AMWorking on a custom app for Vernier Graphical Analysis software. The current DisplayVersion is 6.2.1-3963, but PatchMyPC appears to move the -3963 after the app name in SCCM.
It appears like this: Vernier Graphical Analysis -3963 (x64/EXE/en)
Going off of this doc https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps/create-a-custom-app/custom-apps-configuration-tab
I have the DisplayName set to "Vernier Graphical Analysis%" and the deployment installs properly but does not detect.
So it seems like everything from the dash on it's being recognised? I am copy/pasting direct from the registry.
DisplayName is "Vernier Graphical Analysis 6.2.1-3963"
It appears like this: Vernier Graphical Analysis -3963 (x64/EXE/en)
Going off of this doc https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps/create-a-custom-app/custom-apps-configuration-tab
I have the DisplayName set to "Vernier Graphical Analysis%" and the deployment installs properly but does not detect.
So it seems like everything from the dash on it's being recognised? I am copy/pasting direct from the registry.
DisplayName is "Vernier Graphical Analysis 6.2.1-3963"
#48
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Greenshot Uninstalled (bot...
Last post by Melissa (Patch My PC) - August 07, 2025, 10:08:54 AMHi, I am in the process of testing this! I didn't see any recent cases come through for Greenshot yet. When you have a moment, could you submit a support case so we can investigate this further? https://patchmypc.com/technical-support/
#49
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Which update do I choose (EXE ...
Last post by mconwell - August 07, 2025, 08:48:09 AMWhen looking at the available updates in my environment, I see something like the program "Beyond Compare" and PmPC has 2 items listed:
Both have the same number of installations and the list of devices is the same for both.
Should I pick one (and which one) or both? What is the best practice here?
- Beyond Compare 4 (EXE-x64)
- Beyond Compare 4 (MSI-x64)
Both have the same number of installations and the list of devices is the same for both.
Should I pick one (and which one) or both? What is the best practice here?
#50
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: Greenshot Uninstalled (bot...
Last post by Export_User - August 07, 2025, 02:52:21 AMThe update failed again and Greenshot is uninstalled. Error in the logs:
Code Select
Installation job encountered some failures. Job Result = 0x80240022. WUAHandler 06/08/2025 12:01:21 25356 (0x630C)Code Select
Looking if update installation process need to be aborted due to running process ScriptRunner 06/08/2025 12:00:57 1 (0x0001)
No need to abort due to the running processes ScriptRunner 06/08/2025 12:00:57 1 (0x0001)
Running update file: Greenshot-INSTALLER-1.3.296-RELEASE.exe with arguments: /SP- /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /ALLUSERS PerfTimerLogger 06/08/2025 12:00:57 1 (0x0001)
Update file has run, exit code is: 5 ScriptRunner 06/08/2025 12:01:16 1 (0x0001)