7-zip not detected

Peace2000 · January 30, 2018, 04:19:26 PM

Hello!

7-Zip is detected as normally on my Win 10 x64 pc but on the other pc that has Windows 10 x86, does not detect 7-Zip. I even tried to uninstall it (via control panel) and install it as fresh via Pmp. But it still remained undetected after installation.

Omar (Patch My PC) · February 19, 2018, 02:53:40 AM

This should be fixed in v4.0

Peace2000 · February 19, 2018, 08:18:39 AM

Unfortunately it's still not fixed.

Support Team (Patch My PC) · February 22, 2018, 02:48:50 PM

Would you be able to export some registry information to help us figure out why?

Peace2000 · February 22, 2018, 08:13:23 PM

Yes, just tell what info to export.

Support Team (Patch My PC) · February 22, 2018, 08:39:14 PM

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
and this key as well if you are on a 64bit machine: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall

Peace2000 · February 23, 2018, 07:40:59 AM

Here it is. And this is a 32-bit machine.

Support Team (Patch My PC) · February 23, 2018, 05:00:44 PM

Is this a 32bit machine?

Peace2000 · February 23, 2018, 05:53:10 PM

Yes, how so?

Support Team (Patch My PC) · February 24, 2018, 12:44:13 AM

Quote from: Peace2000 on February 23, 2018, 05:53:10 PM
Yes, how so?

I was just asking if you are running Windows 32bit or 64bit.

rbronco21 · March 02, 2018, 09:36:26 PM

My 7-zip shows detected as 16.04 and red on the right, but on the left it is green and 18.01, which is what is installed. The red entry doesn't seem to affect the count as it says 22 of 22 up to date. On Win10 64bit. V4.0.0.6.

Peace2000 · March 04, 2018, 02:57:00 PM

Also version 4.0.0.6 of Pmp has this detection issue with 7-zip on 32-bit machines.

Support Team (Patch My PC) · March 05, 2018, 10:27:59 AM

Quote from: rbronco21 on March 02, 2018, 09:36:26 PM
My 7-zip shows detected as 16.04 and red on the right, but on the left it is green and 18.01, which is what is installed. The red entry doesn't seem to affect the count as it says 22 of 22 up to date. On Win10 64bit. V4.0.0.6.

You have two versions installed then check the uninstall tab.

rbronco21 · March 05, 2018, 10:36:08 AM

Yep, 2 versions installed. Removed the old one and the right-click stuff broke. Reinstalling the latest fixed it. Thanks.

Peace2000 · March 16, 2018, 04:28:15 PM

Version 4.0.0.9 still bears this issue. But not on 64-bit machines, just on 32-bit.

Support Team (Patch My PC) · March 16, 2018, 04:59:41 PM

Quote from: Peace2000 on March 16, 2018, 04:28:15 PM
Version 4.0.0.9 still bears this issue. But not on 64-bit machines, just on 32-bit.

We've got this on the list of bugs to fix. Hopefully it will be fixed in the next update.

Support Team (Patch My PC) · March 21, 2018, 08:20:00 PM

This will be fixed in version 3.0.1.4. It will likely be out shortly. We also improved the detection of 7-Zip to determine if the current install was using the EXE or MSI based installer. We will now upgrade using the install method that is currently installed vs using the MSI for all upgrades.

Peace2000 · March 25, 2018, 09:58:53 AM

V. 0.14 has fixed this bug. I confirm. Great!