• Welcome to Support Forum: Get Support for Patch My PC Products and Services.
 

CCleaner update not detected

Started by Jacob Klein, March 14, 2026, 10:13:24 PM

Previous topic - Next topic

Jacob Klein

I have CCleaner 7.1.1066.0 installed.

In CCleaner Settings, on the Updates page, I checked for updates, and it says:
New version: 7.5.1255.1528.
See screenshot 1.

Yet, Patch My PC says that CCleaner 7.1.1066.1276, is up to date.
See screenshot 2.

Is Patch My PC not detecting the new CCleaner update correctly?

Omar (Patch My PC)

This is normal because we still have CCleaner v6 in the home updater for now, so any of the v7 will count as up to date.

Jacob Klein

I don't understand.

Patch My PC detected that CCleaner 7.1.1066.1276 was installed, with no updates available.
But Patch My PC did not detect that CCleaner 7.5.1255.1528 was available, even though it was available.

Can the Patch My PC detection, please be fixed?

Omar (Patch My PC)

My Apps is showing the versions that you currently installed.
App Library is showing the versions that Patch My PC is currently providing.

Jacob Klein

When I had CCleaner 7.1.1066.1276 installed, Patch My PC did not show that the CCleaner 7.5.1255.1528 update was available.

I have updated to CCleaner 7.5.1255.1528, so I cannot test the scenario anymore.

Can you add the ability to detect updates, for CCleaner 7.1 and 7.5?

dking02

#5
The Home Updater App Library currently hosts non-portable and portable editions of CCleaner v6.39 (20-Aug-2025). If you have updated to CCleaner v7, Home Updater will report any currently installed version of v7 as up-to-date solely because its version number is later than the current version (v6.39) that is in the Home Updater App Library. If there is a subsequent update of v7, Home Updater will still report your current version as up-to-date since v6.39 remains the latest version in the App Library and Home Updater knows nothing about updates to v7. Note that the latest update of CCleaner v7 as of the date of this reply (26-Mar-2026) is v7.06.1270 (25-Mar-2026) and that you missed many intervening updates between v7.05.1255 (02-Mar-2026) and 7.01.1066 (24-Nov-2025) mentioned in your above post - see CCleaner Version History link below for details.

CCleaner v7 was released on 6-Oct-2025. A significant number of users who installed v7  have reported serious problems or concerns with this new major release - see sample comment links below. Instructions have even been posted on the CCleaner web site re. how to roll back to v6.39, the final and now unsupported release of v6. I suspect these initial issues with CCLeaner v7 prompted Patch My PC to suspend updates to CCleaner beyond v6.39. Also note that v7 dropped the portable edition of the app that has been hosted in the App Library. CCleaner is viewed as suspect or unnecessary by many former users, particularly since Piriform, the original developer of CCleaner, was purchased by Avast in 2017. In 2022, Avast and Norton LifeLock (formerly Symantec) merged to form Gen Digital Inc. where CCleaner is now one of its consumer digital security brands along with Avira, Avast, Norton, AVG, LifeLock, Reputation Defender and more.

References:

Comments on CCleaner 7 at MajorGeeks.com (scroll down to the Comment section at bottom of page)
https://www.majorgeeks.com/files/details/ccleaner_standard.htm

Comments on CCleaner 7 on Reddit,com
https://www.reddit.com/r/software/comments/1o7ra2r/what_happened_to_ccleaner/

How to Roll Back from CCleaner V7 to V6
https://community.ccleaner.com/t/how-to-roll-back-from-v7-to-v6-39/156249

--

CCleaner (Wikipedia)
https://en.wikipedia.org/wiki/CCleaner

CLeaner Version History
https://www.ccleaner.com/ccleaner/version-history

Jacob Klein

Thanks, dking02.

One of the main reasons that I was missing CCleaner updates, was because Patch My PC wasn't telling me that updates were available.

I suspect that that the primary reason that Patch My PC is not detecting CCleaner 7 updates, is because the Patch My PC developers weren't aware that there was a problem. And so, I posted to this forum, seeking help/support!

I am still hopeful that the Patch My PC developers can get this working correctly, regardless of the reputation of CCleaner 7.

Perhaps Patch My PC can detect which main version is installed (v6 or v7), and then tell the user if there are any updates to that main version?