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Desktop publisher - Timezone wrong

Started by steadybird, June 03, 2025, 05:25:12 PM

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steadybird

Hi Team,

My time, timezone, and all other regional settings are correct on the device the publisher is running from. i.e. UTC10+.

However, the sync schedule and reports are all based on UTC0. Had a sync go out that we were not expecting last night and caused a bunch of confusion.

Why is the publisher not honouring the operating systems config?
Can publisher be reconfigured for the correct timezone settings so that the reports and syncs reflect the correct time?

Michael (Patch My PC)

The only thing I can think of if you recently switched the timezone and for some reason the Publisher didn't notice, but it should be using the timezone of the system.

Generate a Log bundle and submit a support case Technical Support: Open a Support Case - Patch My PC

We can take a look.

steadybird

Sorry for the delay. Been manic and I somewhat tolerated this just by offsetting the scheduled time. But it causes issues for me trying to align to specific days of the month and keeps running when I don't expect it to.

Raised a case 00022232. But will include some of the screen shots here as well.
Comparing the email report, received/sent time, to the Publisher scheduled time you can see its not working correctly. The ticket I uploaded includes the support log bundle.