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#61
Sorry, Omar, problem still unsolved. :(
I re-installed manually the German Help Pack, so that I definitely know that I have the German pack. After a re-scan, the German Help Pack is still showing (English-US)! I have PMPC Home Updater v5.3.1.1.

By the way, PMPC seems to have a problem with foreign languages. Some of my customers reported recently that after an update by PMPC, their Mozilla Firefox and Thunderbird ran in English, although for years they had been running in German with no problems, as long as they were updated automatically by Mozilla.
#62
Yes, thank you!
Can you check now and see if the problem is still happening?
#63
Does this excerpt from the uninstall entry in the registry help you?

Keyname:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1280A692-D55F-4A3E-89AF-5A91B81EEF26}
Wert 0
  Name:            AuthorizedCDFPrefix
  Typ:             REG_SZ
  Daten:           

Wert 1
  Name:            Comments
  Typ:             REG_SZ
  Daten:           LibreOffice 25.8 Help Pack (de)

Wert 2
  Name:            Contact
  Typ:             REG_SZ
  Daten:           LibreOffice Community

Wert 3
  Name:            DisplayVersion
  Typ:             REG_SZ
  Daten:           25.8.1.1

Wert 4
  Name:            HelpLink
  Typ:             REG_EXPAND_SZ
  Daten:           https://de.libreoffice.org/get-help/

Wert 5
  Name:            HelpTelephone
  Typ:             REG_SZ
  Daten:           

Wert 6
  Name:            InstallDate
  Typ:             REG_SZ
  Daten:           20250909

Wert 7
  Name:            InstallLocation
  Typ:             REG_SZ
  Daten:           C:\Program Files\LibreOffice\

Wert 8
  Name:            InstallSource
  Typ:             REG_SZ
  Daten:           D:\_SW-LIBRARIES\OFFICE_TOOLS\LibreOffice\

Wert 9
  Name:            ModifyPath
  Typ:             REG_EXPAND_SZ
  Daten:           MsiExec.exe /I{1280A692-D55F-4A3E-89AF-5A91B81EEF26}

Wert 10
  Name:            Publisher
  Typ:             REG_SZ
  Daten:           The Document Foundation

Wert 11
  Name:            Readme
  Typ:             REG_SZ
  Daten:           

Wert 12
  Name:            Size
  Typ:             REG_SZ
  Daten:           

Wert 13
  Name:            EstimatedSize
  Typ:             REG_DWORD
  Daten:           0x90a4

Wert 14
  Name:            UninstallString
  Typ:             REG_EXPAND_SZ
  Daten:           MsiExec.exe /I{1280A692-D55F-4A3E-89AF-5A91B81EEF26}

Wert 15
  Name:            URLInfoAbout
  Typ:             REG_SZ
  Daten:           https://de.libreoffice.org/

Wert 16
  Name:            URLUpdateInfo
  Typ:             REG_SZ
  Daten:           https://de.libreoffice.org/download/

Wert 17
  Name:            VersionMajor
  Typ:             REG_DWORD
  Daten:           0x19

Wert 18
  Name:            VersionMinor
  Typ:             REG_DWORD
  Daten:           0x8

Wert 19
  Name:            WindowsInstaller
  Typ:             REG_DWORD
  Daten:           0x1

Wert 20
  Name:            Version
  Typ:             REG_DWORD
  Daten:           0x19080001

Wert 21
  Name:            Language
  Typ:             REG_DWORD
  Daten:           0x407

Wert 22
  Name:            DisplayName
  Typ:             REG_SZ
  Daten:           LibreOffice 25.8 Help Pack (German)
#64
Thanks, apologies for missing it earlier.
We will review diagnostic data and get back to you with a solution or workaround as soon as possible.
#65
I have attached the zip file above!
#66


It is not possible to post a longer text here, which is pasted into the post!

Generates an "Internal Server Error...".

Please fix.

Regards,
Joe
#67
Hello @Berliner87,

When you get a chance, could you please provide the diagnostic ZIP file for further investigation?

Please refer to the following topic for instructions: How to Collect and Attach Diagnostics Data

Thanks
#68
Home Updater: General Support and Troubleshooting / Keine Verbindung
Last post by Berliner87 - October 08, 2025, 06:13:08 AM
I have a problem. As you can see in the picture, it's not connecting!

If I'm missing any information, please ask!

What can I do?

Thanks in advance for your answers.
#69
Quote from: Latino on October 07, 2025, 01:55:27 PM:( The LibreOffice Help pack (German) is shown as being (English-US)

Hi there,
Sorry about this! What is the German edition called exactly in Add/Remove Programs?
#70
Hi @waylo,

Thanks for reporting this issue. The root cause is that the updater currently trims the path at the first space character, which leads to the update process failing.

We are actively working on a fix. In the meantime, you can use one of the following workarounds to stay up to date:

Option 1: Download the latest portable version from our website
Option 2: Temporary workaround
1. Move the app to a directory without spaces in the path (e.g., C:\Apps\PatchMyPC-HomeUpdater-Portable.exe).
2. Open the app and go to the About page.
3. Click the Check for updates button and allow the app to perform the update.
4. Once updated, you can move the app back to your preferred location.