I am having problems with various different programs, including Patch my PC Home Updater, O&O Shutup 10++, Winhance and Audacity not working/refusing to open. There are several others additional to these. They all used to work fine before this problem started a few months ago.
They bring up a notification from Windows security titled "Part of this app has been blocked." It then states that some features of the program may not work because we can't confirm who published the .dll file that the app tried to load. It is essentially the same message for each programme, it just mentions a different .dll file, but the extension is always .dll . For Patch my PC, the file is ModernHomeUpdater.Controls.dll .
So, what is a .dll file? How can I deal with this issue so that I can run the programmes again?
Thankyou for your help.
I hope I've posted this on the correct forum page.
@Monty It looks like you enabled Smart App Control in your Windows Security app. For more information about this, please visit:
Smart App Control has blocked part of this app (https://support.microsoft.com/en-us/windows/security/threat-malware-protection/smart-app-control-has-blocked-part-of-this-app)
To turn off Smart App Control:
- Open Windows Security on your PC.
- Go to App & browser control.
- Click Smart app control settings and turn it off.
- Restart your computer.
@Michiel, I've followed your instructions and the problem seems to have sorted itself out. The programs appear to be working normally again.
Thankyou for your help.
I'm still having issues opening PatchMyPC. I followed the instructions in the previous post and switched off Smart App Control. PatchMyPC then worked the first time after rebooting. It has not worked since, with the exception of once when it launched itself. If I try to run it now, the window opens and says "Getting apps ready" with the circling dots. After about a minute a second window, titled "Alert" opens. This window says:
We are sorry, but there was an error.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
Message: Retry failed after 6 tries. Retry settings can be adjusted in ClientOptions.Retry or by configuring a custom retry policy in ClientOptions.RetryPolicy (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) (An error occurred while sending the request.) An error occurred while sending the request.
It's always the same text, always repeated 6 times. Closing the text window just leaves a blank PatchMyPC window.
Any help that can be offered with this issue would be much appreciated, as it is preventing me from using a very useful programme. PatchMyPC worked fine for many months before the initial problem started.
Thank you for your help.