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Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: DanERM on June 26, 2026, 11:01:04 AM

Title: WebEx Meetings User Installs
Post by: DanERM on June 26, 2026, 11:01:04 AM
We have updates for Webex Meetings pushed to all devices, so I was surprised to get a ping from our Security Team because we have a significant number of vulnerable devices flagged in Microsoft Defender for Endpoint.

After digging into it, I can see that all of the impacted PCs have Webex Meetings installed under a user profile rather than as a system-wide installation. The uninstall information is stored under `HKEY_USERS\<User>\Software\Microsoft\Windows\CurrentVersion\Uninstall\ActiveTouchMeetingClient`, and I've yet to find any affected devices where it's installed under HKLM.

I can also see that the PMPC Webex Meetings updates are configured to install in the **System** context in the Portal, and there doesn't appear to be a **User** option.

Has anyone come across this before, or have any suggestions on the best way to deal with it?

One thing I considered was deploying the latest version to these devices and using `Uninstall-Software.ps1` as a pre-install script. However, from reviewing the script it looks like you can search HKCU, but surely that won't work when Intune runs it as **SYSTEM**, as the current user would be SYSTEM rather than the affected user profile?
Title: Re: WebEx Meetings User Installs
Post by: Andrew Jimenez (Patch My PC) on June 26, 2026, 02:27:47 PM
Unfortunately, the Webex user install will still register itself in HKLM when installed as system. We do have a workaround, and it is similar to what you suggested. We have a pre-install script that uses PSADT to uninstall the user-based versions.
https://github.com/PatchMyPCTeam/Community-Scripts/tree/main/Install/Pre-Install/Remove-WebexSystemUser