Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: sw-deploy on June 22, 2026, 06:32:28 AM

Title: Publisher - Timeout wrong
Post by: sw-deploy on June 22, 2026, 06:32:28 AM
I set "Notify Timout Configuration" under "Manage Conflicting Processes" to 5 minutes (see attachment mcp).
Then when the update appears on the client while PSPad is open the timeout is 5 hours  :o (attachment msg)!
Installed Publisher version is 2.3.2.0.
Could the latest update be the issue here?
Title: Re: Publisher - Timeout wrong
Post by: sw-deploy on June 24, 2026, 11:26:20 PM
Any idea, because this issue is quite serious?
Or should I create a ticket?
Title: Re: Publisher - Timeout wrong
Post by: Priscilla (Patch My PC) on June 25, 2026, 11:23:09 AM
Hi sw-deploy,

Sorry for the delayed reply. Yes, can you please submit a ticket with us here: https://patchmypc.com/technical-support/

Please include the following logs to help us troubleshoot the issue:
Could you please generate a server-side log bundle by following the steps below:

If possible, please also include client-side logs: https://patchmypc.com/kb/collect-sccm-intune-logs/#h-client-side-logs

Thanks!