Support Forum: Get Support for Patch My PC Products and Services

The version the publisher wants for 7.4.3 is wrong:

FortiClient VPN 7.4.3.8758 Rev1 (this is actually a hotfix 1.8758 release from prior to March)

When the actual current version (March Release) for the VPN only is:

FortiClient VPN 7.4.3.4726


You can also see this stated here
https://www.reddit.com/r/fortinet/comments/1t4hqe1/forticlient_vpn_743_build_numbers_not_making/

Hi DHammond,

Unfortunately, we are unable to support the lower version (7.4.3.4726) at this time due to the following factors:

Applicability detection will not work in this scenario as the "Newer" version uses a lesser version number.

• Installing an older build over a newer one is ineffective. Even when the EXE installer runs and updates the version number in ARP, the actual program files are not downgraded.
• The MSI installer fails entirely because both versions share the same ProductCode, preventing proper installation or rollback.
• Uninstalling existing versions with a pre-script is also risky, as it can wipe configuration files that customers rely on.

Given these limitations, our best option is to wait (and hope) that the next release is higher than 7.4.3.8758, which is the latest version currently available our catalog.

We will keep monitoring this product release cycle and will offer the next version as long as the version numbers allow it. Apologies that we're unable to get this one out.