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Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: DylanF on January 27, 2026, 02:32:28 PM

Title: Dell Command Update not copying forward prerequisites
Post by: DylanF on January 27, 2026, 02:32:28 PM
Hello,

I am running into an issue with Patch My PC cloud where when a new version of Dell command update gets published it does not copy forward the .net runtime prerequisite. This is causing installs to fail and each time the entire app must be republished. Am I missing something here?
Title: Re: Dell Command Update not copying forward prerequisites
Post by: Michiel (Patch My PC) on February 26, 2026, 10:00:53 AM
Hi @DylanF, did you specify the .NET Runtime prerequisite as a dependency in the Cloud portal?
Title: Re: Dell Command Update not copying forward prerequisites
Post by: steadybird on March 04, 2026, 04:19:12 PM
Quote from: Michiel (Patch My PC) on February 26, 2026, 10:00:53 AMHi @DylanF, did you specify the .NET Runtime prerequisite as a dependency in the Cloud portal?

I am encountering the same problem.
When DCU started needing .NET as a prerequisite I saw PMPC posts at the time suggesting using .NET 8 as a dependency. I did this via the Intune portal on the app and it worked for the currently deployed app and update packages.

However, all future APPS and UPDATES from PMPC failed to bring forward the dependency that I had set.

Initially I deployed "Dell Command Update for Windows Universal 5.6.0" depending on "Microsoft .NET Desktop Runtime 8 8.0.24.35722 (EXE-x64)".

However, all future APPS and UPDATES such as the following no longer have the dependency.
Dell Command Update for Windows Universal 5.5.0 Rev1
Dell Command Update for Windows Universal 5.5.0 Rev2
Dell Command Update for Windows Universal 5.5.0 Rev3
Title: Re: Dell Command Update not copying forward prerequisites
Post by: Michiel (Patch My PC) on March 05, 2026, 01:20:15 AM
Hi @steadybird, you mentioned you created the dependency in the Intune portal. Have you tried specifying it in our Cloud portal instead?
Title: Re: Dell Command Update not copying forward prerequisites
Post by: DylanF on March 05, 2026, 03:20:20 PM
Quote from: Michiel (Patch My PC) on February 26, 2026, 10:00:53 AMHi @DylanF, did you specify the .NET Runtime prerequisite as a dependency in the Cloud portal?

Hey Michiel,

I did set the dependency in the PMPC cloud portal and it is specified in as a dependency in the portal when a new app is published. But it seems like it is not setting the dependency in intune which then requires republishing the entire app with the dependency. Next update, it publishes Command Update but not the dependency portion in intune.
Title: Re: Dell Command Update not copying forward prerequisites
Post by: steadybird on March 05, 2026, 05:49:56 PM
Quote from: Michiel (Patch My PC) on March 05, 2026, 01:20:15 AMHi @steadybird, you mentioned you created the dependency in the Intune portal. Have you tried specifying it in our Cloud portal instead?
Seems Dylan and I are slightly different though similar.

If I understand them correctly, they are using cloud publisher. My organisation is using the desktop publisher.
Title: Re: Dell Command Update not copying forward prerequisites
Post by: iamr00t on March 10, 2026, 05:40:28 AM
I second the previous post. We are still using the desktop publisher and need a solution for this (still for intune). Many thanks.
Title: Re: Dell Command Update not copying forward prerequisites
Post by: iamr00t on March 10, 2026, 06:56:32 AM
I should clarify that for the time being, I am using ESP and defining .NET 8 as a required app, then DCU is not listed there so that it forces .NET then DCU.
Title: Re: Dell Command Update not copying forward prerequisites
Post by: Michiel (Patch My PC) on March 11, 2026, 08:38:27 AM
Quote from: DylanF on March 05, 2026, 03:20:20 PMI did set the dependency in the PMPC cloud portal and it is specified in as a dependency in the portal when a new app is published. But it seems like it is not setting the dependency in intune which then requires republishing the entire app with the dependency. Next update, it publishes Command Update but not the dependency portion in intune.
Hi @DylanF, in that cace, I'd recommend that you open a support request for this. Based on your description, I'd say that this should work. You can open a support request from the Cloud portal directly by clicking the question mark icon to the left of your user name and clicking "Contact Support".
Title: Re: Dell Command Update not copying forward prerequisites
Post by: Michiel (Patch My PC) on March 11, 2026, 08:40:33 AM
Quote from: steadybird on March 05, 2026, 05:49:56 PMIf I understand them correctly, they are using cloud publisher. My organisation is using the desktop publisher.
Hi @steadybird, you'll need to enable the "Update application dependencies from previously created applications when an updated application is created" setting in the Intune Options dialog. For more information about this, please visit:

Intune Application Creation Options Explained (https://patchmypc.com/kb/intune-application-creation-options/)
Title: Re: Dell Command Update not copying forward prerequisites
Post by: steadybird on March 11, 2026, 04:23:30 PM
Quote from: Michiel (Patch My PC) on March 11, 2026, 08:40:33 AM
Quote from: steadybird on March 05, 2026, 05:49:56 PMIf I understand them correctly, they are using cloud publisher. My organisation is using the desktop publisher.
Hi @steadybird, if you are using the Publisher, you'll need to enable the "Update application dependencies from previously created applications when an updated application is created" setting in the Intune Options dialog. For more information about this, please visit: https://patchmypc.com/kb/intune-application-creation-options

This is already configured and has been for sometime. I have just rechecked and confirmed this.

Options configured as follows checked/enabled:

I have been resorting to manually updating the dependency when required for a new install. It's not used commonly at my current employer as it's a Surface shop... But I imagine it'd be a PITA for a mainly Dell based business.
Title: Re: Dell Command Update not copying forward prerequisites
Post by: Michiel (Patch My PC) on March 13, 2026, 08:36:41 AM
@steadybird In that case, I'd recommend that you open a support case for this as well. When doing so, please collect the Publisher logs by clicking the Collect Logs button in the General tab, and then add those to the case.
Title: Re: Dell Command Update not copying forward prerequisites
Post by: DylanF on March 13, 2026, 08:38:58 AM
Quote from: Michiel (Patch My PC) on March 11, 2026, 08:38:27 AM
Quote from: DylanF on March 05, 2026, 03:20:20 PMI did set the dependency in the PMPC cloud portal and it is specified in as a dependency in the portal when a new app is published. But it seems like it is not setting the dependency in intune which then requires republishing the entire app with the dependency. Next update, it publishes Command Update but not the dependency portion in intune.
Hi @DylanF, in that cace, I'd recommend that you open a support request for this. Based on your description, I'd say that this should work. You can open a support request from the Cloud portal directly by clicking the question mark icon to the left of your user name and clicking "Contact Support".

Thank you. I will open a case.