Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: nawo69 on January 09, 2026, 07:01:21 AM

Title: 3D Slicer 5.10.0 (EXE) not being detected as installed
Post by: nawo69 on January 09, 2026, 07:01:21 AM
Hi

Is 3D Slicer 5.10.0 (EXE) detection method broken as it is failing in Software Center on our machines with error 0x87D00324(-2016410844) but the application is installed and working fine.

I tried uninstalling it and letting it reinstall, and also on a clean machine but the same issue
Title: Re: 3D Slicer 5.10.0 (EXE) not being detected as installed
Post by: Michael (Patch My PC) on January 09, 2026, 09:54:00 AM
I just tested this in my lab and the detection worked.

Definitely submit a support case and include these logs: Log Reference Guide | Getting Started (https://docs.patchmypc.com/get-help/log-reference-guide#sccm-applications-failing-to-install-on-client-devices)

The 'PatchMyPC-SoftwareDetectionScript.log' might be located in the %TEMP% folder of the user account if you used Software Center to initiate the installation. PatchMyPC-SoftwareDetectionScript.log

Title: Re: 3D Slicer 5.10.0 (EXE) not being detected as installed
Post by: nawo69 on January 12, 2026, 04:14:46 AM
Thanks for the confirmation.

I've tried the Recreate detection script option and did a selective sync on the app, and it has now detected it fine and new installs are working but uninstall was then failing.

So ive compelete removed the app in Mecm and let PMPC recreate it and all is working now