Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: nawo69 on January 09, 2026, 07:01:21 AM

Title: 3D Slicer 5.10.0 (EXE) not being detected as installed
Post by: nawo69 on January 09, 2026, 07:01:21 AM
Hi

Is 3D Slicer 5.10.0 (EXE) detection method broken as it is failing in Software Center on our machines with error 0x87D00324(-2016410844) but the application is installed and working fine.

I tried uninstalling it and letting it reinstall, and also on a clean machine but the same issue
Title: Re: 3D Slicer 5.10.0 (EXE) not being detected as installed
Post by: Michael (Patch My PC) on January 09, 2026, 09:54:00 AM
I just tested this in my lab and the detection worked.

Definitely submit a support case and include these logs: Log Reference Guide | Getting Started (https://docs.patchmypc.com/get-help/log-reference-guide#sccm-applications-failing-to-install-on-client-devices)

The 'PatchMyPC-SoftwareDetectionScript.log' might be located in the %TEMP% folder of the user account if you used Software Center to initiate the installation. PatchMyPC-SoftwareDetectionScript.log