Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: Wimpy on January 08, 2026, 07:41:40 AM

Title: PMPC not detecting Google Chrome
Post by: Wimpy on January 08, 2026, 07:41:40 AM
The present version of PMPC is not detecting Google Chrome for updating.

Have attached diagnostics.
Title: Re: PMPC not detecting Google Chrome
Post by: Igor (Patch My PC) on January 19, 2026, 05:58:41 AM
Hello @Wimpy,

We are unable to reproduce the issue on our end.
Please ensure that Google Chrome is installed on your machine and that it appears in Control Panel → Programs list.

Additionally, we recommend performing a fresh installation of Google Chrome from Home Updater app library.
Please follow the steps below to proceed:

#1: Back up your profile (important)
C:\Users\<you>\AppData\Local\Google\Chrome\User Data

#2: Uninstall old version if installed
- Control Panel → Programs
- Uninstall Google Chrome
- When prompted, do NOT check "delete browsing data"

#3: Install Google Chrome
- Open Home Updater
- Install Google Chrome form App Library
- It will reuse your existing profile automatically

Please feel free to reach out if you need any further assistance.

Title: Re: PMPC not detecting Google Chrome
Post by: Wimpy on January 19, 2026, 06:42:44 AM
Thank you for the reply.

I actually have 4 systems and they all used to detect Google Chrome.  Now 3 of them do and one does not of which I did the diagnostics for.

I will try your suggestion and let you know if it works on the affected system.

Thanks again and have a great day.
Title: Re: PMPC not detecting Google Chrome
Post by: Wimpy on January 19, 2026, 07:07:13 AM
Followed suggested instructions.  IT WORKED.  Thank you....but just don't understand why it would drop out of detection on one system.  Oh well, such is life.