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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: bschauer on September 30, 2025, 10:11:22 PM

Title: Acrobat 25.001.20744 Install Error
Post by: bschauer on September 30, 2025, 10:11:22 PM
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[2025-09-30 21:02:57]  ERROR  System.ComponentModel.Win32Exception (193): An error occurred trying to start process '"C:\ProgramData\PatchMyPC\Adobe Acrobat (64-bit)-25.001.20744.exe"' with working directory 'C:\Program Files\Patch My PC\Patch My PC Home Updater'. The specified executable is not a valid application for this OS platform.

Not sure if this is just a me issue but I'm on Windows 11 64bit OS. First time getting this error trying to update or fresh install Adobe Acrobat.
Title: Re: Acrobat 25.001.20744 Install Error
Post by: Justin Chalfant (Patch My PC) on October 03, 2025, 04:45:12 PM
We would need the following diagnostic ZIP file to understand the issue better: https://forum.patchmypc.com/index.php/topic,8734.0.html
Title: Re: Acrobat 25.001.20744 Install Error
Post by: Omar (Patch My PC) on October 10, 2025, 07:58:51 AM
Is this still happening with the latest v25.001.20756?
Title: Re: Acrobat 25.001.20744 Install Error
Post by: bschauer on October 12, 2025, 12:34:12 PM
Yes and I kept getting a 1636 error, but I was able to manually reinstall using the 25.001.20693 installer then use the built in acrobat updater to get to the latest 25.001.20756. There was definitely some installer corruption going on but I should be good for now and see if it happens again.
Title: Re: Acrobat 25.001.20744 Install Error
Post by: Omar (Patch My PC) on October 12, 2025, 04:36:23 PM
I updated the command line for Acrobat, please test it with the next update and let us know :)
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