Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: michaelsbdc on August 05, 2025, 12:42:39 AM

Title: Adobe Reader installation fails via Intune
Post by: michaelsbdc on August 05, 2025, 12:42:39 AM
We just built a small handful of new workstations (Dell, W11 23H2, fully patched), and trying to add Adobe Acrobat Reader DC Continuous 25.001.20577 (x64) fails on them with good ol' error 1603. We use the standard command-line supplied by PMPC.

Looking in the Event log, I can see the error 2711, feature not found (ReaderBrowserIntegration), as per the attached image.
5b8c6dee-7c5c-4c30-8018-7145e04a5015.jpg

Has anyone else come across this? Our other workstations are still updating the installed package fine, it's just the new builds won't install the base package.
Title: Re: Adobe Reader installation fails via Intune
Post by: Michiel (Patch My PC) on August 05, 2025, 02:51:32 AM
Hi @michaelsbdc, it looks like you already opened a support case for this, so we'll troubleshoot your issue using that.