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Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: wkrp7882 on April 01, 2025, 04:32:08 PM

Title: Logi Tune is being detected but is not installed
Post by: wkrp7882 on April 01, 2025, 04:32:08 PM
Every time I run PatchMyPC, it says Logi Tune needs to be updated. I uninstalled this program quite some time ago with Revo Uninstaller and had it clean up leftover files. Since it was still detected, I entered the program files and manually deleted anything from Logitech. This did not fix the issue, so my next step was manually deleting Logitech-related registry entries. PatcMyPC is still detecting Logi Tune. I know I can disable scanning for it, but I would like to remove it altogether. Any help anyone can give would be most appreciated.
Title: Re: Logi Tune is being detected but is not installed
Post by: Omar (Patch My PC) on April 01, 2025, 04:35:47 PM
Can you check again now and let me know please?
Title: Re: Logi Tune is being detected but is not installed
Post by: wkrp7882 on April 01, 2025, 04:42:38 PM
Logi Tune is still showing up in PatchMyPC as being installed on my computer and outdated.
Title: Re: Logi Tune is being detected but is not installed
Post by: Justin Chalfant (Patch My PC) on April 03, 2025, 06:18:10 PM
Quote from: wkrp7882 on April 01, 2025, 04:42:38 PMLogi Tune is still showing up in PatchMyPC as being installed on my computer and outdated.

Can you open add and remove programs by clicking start > run > appwiz.cpl > then search "Logi" and screenshot how that app appears on your machine.
Title: Re: Logi Tune is being detected but is not installed
Post by: wkrp7882 on April 03, 2025, 07:47:49 PM
No programs appear.
Title: Re: Logi Tune is being detected but is not installed
Post by: Omar (Patch My PC) on April 04, 2025, 01:18:50 AM
Can you check if it exists in Uninstaller tab that in Patch My PC Home Updater?
Also, what version does it want to install and what version is it clamming to be installed?
Title: Re: Logi Tune is being detected but is not installed
Post by: wkrp7882 on April 04, 2025, 08:47:23 PM
Yes, it shows in the Uninstaller tab. I tried to uninstall it from there, but that did not work. It shows version 3.8.125.0 installed and wanting to update to 3.9.168.