Since many months, the program worked nice, but today I updated it to the most recent version. It apparently was installed but could not finish updating even after 1h any of 7 detected programs (apparently) needing an update. I attach the PrntScr. What I should do?
Eryk
Quote from: Eryk on March 30, 2025, 12:38:32 PMSince many months, the program worked nice, but today I updated it to the most recent version. It apparently was installed but could not finish updating even after 1h any of 7 detected programs (apparently) needing an update. I attach the PrntScr. What I should do?
Eryk
We would need to see the log in the folder: C:\ProgramData\PatchMyPCHomeUpdater to better understand what's happening here.
Quote from: Justin Chalfant (Patch My PC) on March 30, 2025, 07:29:10 PMQuote from: Eryk on March 30, 2025, 12:38:32 PMSince many months, the program worked nice, but today I updated it to the most recent version. It apparently was installed but could not finish updating even after 1h any of 7 detected programs (apparently) needing an update. I attach the PrntScr. What I should do?
Eryk
We would need to see the log in the folder: C:\ProgramData\PatchMyPCHomeUpdater to better understand what's happening here.
I repeat: the folder C:\ProgramData\PatchMyPCHomeUpdater is empty. The only log is in different place, but it is written before updating.
Could you send the following log file: "C:\ProgramData\Patch My PC\PatchMyPCHomeUpdater.log". It looks like the log you sent was for v4. Sorry I sent the wrong path before.
Please find attached the required file.
Best regards
Eryk
Quote from: Eryk on April 01, 2025, 12:03:52 PMPlease find attached the required file.
Best regards
Eryk
This still appears to be the log from Home Updater v4, not v5, which should be located here: C:\ProgramData\Patch My PC\PatchMyPCHomeUpdater.log
Quote from: Justin Chalfant (Patch My PC) on April 01, 2025, 12:52:01 PMQuote from: Eryk on April 01, 2025, 12:03:52 PMPlease find attached the required file.
Best regards
Eryk
This still appears to be the log from Home Updater v4, not v5, which should be located here: C:\ProgramData\Patch My PC\PatchMyPCHomeUpdater.log
Please find the new log, certainly of the version 5. I interrupted the process after 10 min, because evidently the updating did not progress.
I just have the same issue. Version 5.1.0.0 is not updating tp Version 5.1.1.0
(D:%5C1_Work%5C2025_04_03_18_14_40_Patch_My_PC_Datei_Explorer.jpg)
Quote from: Eryk on April 01, 2025, 01:56:37 PMQuote from: Justin Chalfant (Patch My PC) on April 01, 2025, 12:52:01 PMQuote from: Eryk on April 01, 2025, 12:03:52 PMPlease find attached the required file.
Best regards
Eryk
This still appears to be the log from Home Updater v4, not v5, which should be located here: C:\ProgramData\Patch My PC\PatchMyPCHomeUpdater.log
Please find the new log, certainly of the version 5. I interrupted the process after 10 min, because evidently the updating did not progress.
@Eryk - please try this video to troubleshoot your issue: https://www.loom.com/share/1d8f21ecfd8249a5aea7165f8fdf8ee6
Quote from: Justin Chalfant (Patch My PC) on April 03, 2025, 06:11:38 PMQuote from: Eryk on April 01, 2025, 01:56:37 PMQuote from: Justin Chalfant (Patch My PC) on April 01, 2025, 12:52:01 PMQuote from: Eryk on April 01, 2025, 12:03:52 PMPlease find attached the required file.
Best regards
Eryk
This still appears to be the log from Home Updater v4, not v5, which should be located here: C:\ProgramData\Patch My PC\PatchMyPCHomeUpdater.log
Please find the new log, certainly of the version 5. I interrupted the process after 10 min, because evidently the updating did not progress.
@Eryk - please try this video to troubleshoot your issue: https://www.loom.com/share/1d8f21ecfd8249a5aea7165f8fdf8ee6
Unfortunately, you speak too fast and/or my English is too poor to understand your explanation. Could you use some application translating your audio to text or to Polish?
Thank you.
Quote from: Eryk on April 04, 2025, 01:55:38 AMQuote from: Justin Chalfant (Patch My PC) on April 03, 2025, 06:11:38 PMQuote from: Eryk on April 01, 2025, 01:56:37 PMQuote from: Justin Chalfant (Patch My PC) on April 01, 2025, 12:52:01 PMQuote from: Eryk on April 01, 2025, 12:03:52 PMPlease find attached the required file.
Best regards
Eryk
This still appears to be the log from Home Updater v4, not v5, which should be located here: C:\ProgramData\Patch My PC\PatchMyPCHomeUpdater.log
Please find the new log, certainly of the version 5. I interrupted the process after 10 min, because evidently the updating did not progress.
@Eryk - please try this video to troubleshoot your issue: https://www.loom.com/share/1d8f21ecfd8249a5aea7165f8fdf8ee6
Unfortunately, you speak too fast and/or my English is too poor to understand your explanation. Could you use some application translating your audio to text or to Polish?
Thank you.
Could you try to manually update the Dashboard app? We believe they removed the option for a silent installation causing the installer to hand, we will likely need to remove this app from the catalog.
At the very beginning of my problems, I switched off updating of the Dashboard, but this did not help, however, after manual updating this app, all went smoothly.
THANK YOU!
Eryk
Quote from: Eryk on April 04, 2025, 02:37:03 AMAt the very beginning of my problems, I switched off updating of the Dashboard, but this did not help, however, after manual updating this app, all went smoothly.
THANK YOU!
Eryk
Excellent! Thanks for the update.