Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: cdeutscher on March 21, 2025, 03:14:23 PM

Title: AVerTouch v1.3.2105.0
Post by: cdeutscher on March 21, 2025, 03:14:23 PM
Hello,

Aver released a new version of Avertouch last month but I still only have 1.3.2104 deploying. Is there an issue with the new version?
Title: Re: AVerTouch v1.3.2105.0
Post by: Dan Gough (Patch My PC) on March 24, 2025, 03:40:12 AM
Thanks for notifying us, we'll fix our automation for this one and get it in the catalog asap!
Title: Re: AVerTouch v1.3.2105.0
Post by: cdeutscher on April 08, 2025, 01:33:58 PM
@Dan Gough (Patch My PC)

Hey Dan!

1.3.2105 was added in the April 04, 2025 patch catalogue. However, the setting for it has the download location of \\localhost\PatchMyPCRepository\AVerTouch_v1.3.2105.0.msi so it tells me I have to manually download and supply the file. I did not have to do this previously. Can it no longer grab the file from https://www.averusa.com/education/downloads/AVerTouch_v1.3.2105.0_msi.zip?
Title: Re: AVerTouch v1.3.2105.0
Post by: Russell Fox on April 08, 2025, 02:32:50 PM
@Dan Gough (Patch My PC)
Ipevo Cam control, snap capture, and visualiser install commands need to be updated as well.
Title: Re: AVerTouch v1.3.2105.0
Post by: Dan Gough (Patch My PC) on April 09, 2025, 01:58:56 AM
Quote from: cdeutscher on April 08, 2025, 01:33:58 PM@Dan Gough (Patch My PC)

Hey Dan!

1.3.2105 was added in the April 04, 2025 patch catalogue. However, the setting for it has the download location of \\localhost\PatchMyPCRepository\AVerTouch_v1.3.2105.0.msi so it tells me I have to manually download and supply the file. I did not have to do this previously. Can it no longer grab the file from https://www.averusa.com/education/downloads/AVerTouch_v1.3.2105.0_msi.zip?

The vendor has switched their .msi download to a .zip... And when this happens we normally switch the file to be local content so that you have to provide it either in the local content repo (if using the on-prem Publisher) or upload via the portal. Hopefully they will revert to a direct MSI download in the next version.

We do have support for zip files now - however WSUS does not support them, so this approach of requiring the file locally allows our WSUS-only customers to still support patching this app.

We are working on removing this limitation and apologise for the inconvenience!
Title: Re: AVerTouch v1.3.2105.0
Post by: Dan Gough (Patch My PC) on April 09, 2025, 02:52:17 AM
Quote from: Russell Fox on April 08, 2025, 02:32:50 PM@Dan Gough (Patch My PC)
Ipevo Cam control, snap capture, and visualiser install commands need to be updated as well.

Thanks - I can see that we missed a couple of IPEVO updates, we'll get these in ASAP:

IPEVO Visualizer (MSI-x86) 4.2.10.0
https://us.ipevo.com/pages/visualizer-download

IPEVO SnapCapture OCR (MSI-x64) 2.3.3.5
https://us.ipevo.com/pages/snapcapture-ocr-download

Although CamControl appears to still be 1.7.0.2?
https://www.ipevo.com/software/camcontrol#download


You mention command line however, this is what we're using currently, if you think anything should change with these then please let us know:

msiexec /i CamControl_win7-11_v1.7.0.2.msi ALLUSERS=1 ACCEPTEULA=1 REBOOT=ReallySuppress
msiexec /i Visualizer_win7-11_v3.6.6.0.msi ALLUSERS=1 ACCEPTEULA=1 REBOOT=ReallySuppress
msiexec /i Visualizer_LTSE_v1.2.73.0.msi ALLUSERS=1 ACCEPTEULA=1 REBOOT=ReallySuppress
msiexec /i SnapCaptureOCR_win10-11_v2.3.3.3.msi ALLUSERS=1 REBOOT=ReallySuppress
Title: Re: AVerTouch v1.3.2105.0
Post by: Russell Fox on April 14, 2025, 12:35:10 PM
Quote from: Dan Gough (Patch My PC) on April 09, 2025, 02:52:17 AM
Quote from: Russell Fox on April 08, 2025, 02:32:50 PM@Dan Gough (Patch My PC)
Ipevo Cam control, snap capture, and visualiser install commands need to be updated as well.

Thanks - I can see that we missed a couple of IPEVO updates, we'll get these in ASAP:

IPEVO Visualizer (MSI-x86) 4.2.10.0
https://us.ipevo.com/pages/visualizer-download

IPEVO SnapCapture OCR (MSI-x64) 2.3.3.5
https://us.ipevo.com/pages/snapcapture-ocr-download

Although CamControl appears to still be 1.7.0.2?
https://www.ipevo.com/software/camcontrol#download


You mention command line however, this is what we're using currently, if you think anything should change with these then please let us know:

msiexec /i CamControl_win7-11_v1.7.0.2.msi ALLUSERS=1 ACCEPTEULA=1 REBOOT=ReallySuppress
msiexec /i Visualizer_win7-11_v3.6.6.0.msi ALLUSERS=1 ACCEPTEULA=1 REBOOT=ReallySuppress
msiexec /i Visualizer_LTSE_v1.2.73.0.msi ALLUSERS=1 ACCEPTEULA=1 REBOOT=ReallySuppress
msiexec /i SnapCaptureOCR_win10-11_v2.3.3.3.msi ALLUSERS=1 REBOOT=ReallySuppress

The msi I have for Cam control is v1.7.3.0 and snapcapture is v2.3.3.5
Title: Re: AVerTouch v1.3.2105.0
Post by: Dan Gough (Patch My PC) on April 15, 2025, 09:55:18 AM
Quote from: Russell Fox on April 14, 2025, 12:35:10 PMThe msi I have for Cam control is v1.7.3.0 and snapcapture is v2.3.3.5

CamControl is 1.7.0.2 on https://www.ipevo.com/software/camcontrol#download, but I've just found 1.7.3.0 from https://uk.ipevo.com/pages/camcontrol-download. Thanks, we'll look into this further.