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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: FD0EC0DDA9991 on March 20, 2025, 09:10:47 AM

Title: Failure to Update Zoom and RustDesk
Post by: FD0EC0DDA9991 on March 20, 2025, 09:10:47 AM
Zoom Workplace for Windows update always fails. Your app never relizes the RustDesk update is finished and requires you to restart app to continue. Started in New Version 5 and still is problematic in 5.1.0!
Title: Re: Failure to Update Zoom and RustDesk
Post by: wssddc on June 23, 2025, 09:23:30 PM
I have Zoom installed with the .msi installer. PMPC downloads the .exe installer which doesn't seem to work if the .msi version is installed. (Home updater version 5.2.3.0)
Title: Re: Failure to Update Zoom and RustDesk
Post by: Justin Chalfant (Patch My PC) on July 03, 2025, 09:08:13 AM
Quote from: FD0EC0DDA9991 on March 20, 2025, 09:10:47 AMZoom Workplace for Windows update always fails. Your app never relizes the RustDesk update is finished and requires you to restart app to continue. Started in New Version 5 and still is problematic in 5.1.0!

Hi there,

We would need more details to provide helpful next steps, could you please review this guide and attach the ZIP file. https://forum.patchmypc.com/index.php/topic,8734.0.html
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