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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: AndreasBW1978 on March 17, 2025, 04:16:22 AM

Title: Nvidia-App, Home Updater 5.1.0.0
Post by: AndreasBW1978 on March 17, 2025, 04:16:22 AM
The Nvidia-App is installed on my computer, is up to date and works properly. However, Home Updater 5.1.0.0 does not recognize the installation. Uninstalling and reinstalling the program has not brought any change.
Title: Re: Nvidia-App, Home Updater 5.1.0.0
Post by: Omar (Patch My PC) on March 17, 2025, 04:10:52 PM
This is weird! Did you reinstalled it from Patch My PC or the official download page or other source?
Title: Re: Nvidia-App, Home Updater 5.1.0.0
Post by: AndreasBW1978 on March 18, 2025, 08:59:53 AM
Hi Omar and thanks for your reply!

I have used both Home Updater and the original installation package from Nvidia.com NVIDIA_app_v11.0.2.341.exe to install the program. It does not show up as installed under Home Updater 5.1.0.0.

App library Home Updater.png
Title: Re: Nvidia-App, Home Updater 5.1.0.0
Post by: Omar (Patch My PC) on March 18, 2025, 03:01:12 PM
Can you send me a screenshot of Nvidia App from the Add/Remove Apps please?
Title: Re: Nvidia-App, Home Updater 5.1.0.0
Post by: AndreasBW1978 on March 18, 2025, 04:09:22 PM
Do you mean this or Uninstaller of your app?
Title: Re: Nvidia-App, Home Updater 5.1.0.0
Post by: Omar (Patch My PC) on March 29, 2025, 05:14:33 AM
Sorry for the late reply!

Looks like there is nothing we can do about it :( For English, they are using the name "Nvidia App" but for non-English they are using the name "Nvidia-App"!
I recommend contacting their support about this
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