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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: General Discussions and Questions => Topic started by: nickwestcott9 on February 19, 2025, 10:59:38 PM

Title: NET Desktop Runtime not properly installed
Post by: nickwestcott9 on February 19, 2025, 10:59:38 PM
This is the message on installation on a Microsoft Surface Pro

".NET Desktop Runtime 8.0.12 arm64 mandatory prerequisite was not correctly installed"

Help ?
Title: Re: NET Desktop Runtime not properly installed
Post by: SandyGraham on February 21, 2025, 02:03:40 AM
Quote from: nickwestcott9 on February 19, 2025, 10:59:38 PMThis is the message on installation on a Microsoft Surface Pro
Drive Mad Game (https://drivemadgame.io/)
".NET Desktop Runtime 8.0.12 arm64 mandatory prerequisite was not correctly installed"

Help ?
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This typically occurs when an application relies on a specific version of the .NET runtime and it either isn't installed or there's a problem with the installation. Can you be more specific?
Title: Re: NET Desktop Runtime not properly installed
Post by: nickwestcott9 on February 21, 2025, 06:49:57 PM
this is what I get during installation
Title: Re: NET Desktop Runtime not properly installed
Post by: Michiel (Patch My PC) on February 27, 2025, 07:54:46 AM
Hi @nickwestcott9, Microsoft Windows Desktop Runtime 8.0 (64-Bit) is one of the software requirements for our Home Updater. Here's the direct download link:

https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-8.0.13-windows-x64-installer
Title: Re: NET Desktop Runtime not properly installed
Post by: maurod on March 04, 2025, 11:32:33 PM
The link that you have propose in for a X64 system.
Anyway , i have the same issue on Surface 11 ARM whe i tray to install PMPC.
MWDRuntime 8.0.14 is regularment installed over the machine but is the sw don't to see it installed.
Title: Re: NET Desktop Runtime not properly installed
Post by: Michiel (Patch My PC) on March 05, 2025, 04:35:31 PM
Quote from: maurod on March 04, 2025, 11:32:33 PMThe link that you have propose in for a X64 system.
Ah, I missed the fact that we are talking about ARM64 systems. My apologies for that. At this point, I'm not sure if Home Updater is supported on the ARM64 platform, but I'll find out.
Title: Re: NET Desktop Runtime not properly installed
Post by: Justin Chalfant (Patch My PC) on April 03, 2025, 06:00:22 PM
https://homeupdater.patchmypc.com/public/beta/PatchMyPC-HomeUpdater-Preview.msi (https://homeupdater.patchmypc.com/public/beta/PatchMyPC-HomeUpdater-Preview.msi)

The latest preview build of the Home Updater (linked above) should now install correctly on Arm64 devices. That said, we still have work to do in the catalog to better support Arm64-specific apps.

Right now, some apps like Chrome may fail during install. The x64 installer detects it's running on an Arm64 device and blocks the Win32 install, recommending Chrome for ARM instead. Some apps will install just fine, but others might run into issues like that.

We're aware and working to improve this experience as we continue expanding support for Arm64 across the catalog.
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