Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: Amazone on March 24, 2015, 08:47:21 AM

Title: Nothing but problems
Post by: Amazone on March 24, 2015, 08:47:21 AM
Strange. I installed PatchMyPC because it was praised in a computer magazine.
I have nothing but problems:

I have set the location of log file to D:\LogFiles\PatchMYPC (see image1)
Every time I restart PatchMyPc this setting is gone (see image2)

But that's not the worst.
I have had one or other problem from the beginning.
I already had to stop updating TeamViewer and SuperAntispyware because it gave problems.
Now after running PatchMyPC suddenly my Firefox was in German. PatchMyPC is set to download in Dutch if available!!!
I had to uninstall and reinstall firefox to solve this.

The third image shows Update status page
1. I see 7 Programs in Red.
Of these 7 2 are set not to update (SAS and Teamviewer) And above Apps to Install (7-2 is still 5 in my mathematics)
The programs in red are also shown in green below????
- 7-zip 9.2 is the latest version - there is a new Beta version
- Java: In Program files I find a map jre1.8.0_31 and a map jre1.8.0_40.
Latest java version is 1.8 Update 40. Also : In the left Pane  Java 8 Update 40 is showing but not Java 8 Update 31 (see image 4)
I have not checked Lame
Malwarebytes : Latest version is 2.1.4.1018 AND THIS IS ALREADY ON PC - So what is this about 2.0.4...
Mozilla Firefox: I just installed latest version 36.0.4 which is on pc - What says PatchMyPC????

I started using PatchMyPC some time ago and at the start had no problems.
My Pc runs on Windows Vista
Title: Re: Nothing but problems
Post by: Amazone on March 24, 2015, 09:02:21 AM
Problem with Images - You got 4 4 times
Here comes Image 1
Title: Re: Nothing but problems
Post by: Amazone on March 24, 2015, 09:03:19 AM
And 2
Title: Re: Nothing but problems
Post by: Amazone on March 24, 2015, 09:03:53 AM
And 3
Title: Re: Nothing but problems
Post by: Support Team (Patch My PC) on March 25, 2015, 01:48:06 PM
Thanks for the feedback, we are going to look into these and get back to you soon.
Title: Re: Nothing but problems
Post by: Support Team (Patch My PC) on March 30, 2015, 01:20:52 PM
We will have the issue with LAME for Audacity being detected as Audacity fixed in the next update. For Java and Malware bytes you have multiple versions installed that's why some are being listed in red in the update status.