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Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: wideco on October 18, 2024, 06:31:12 AM

Title: Oracle Java installation failure
Post by: wideco on October 18, 2024, 06:31:12 AM
Since the last update of our SCCM application, Oracle Java 8 (x86) fails to install with error 32768.
Application version: 8.0.4310.10.
Created by Patch My PC Version 2.1.28.0
Title: Re: Oracle Java installation failure
Post by: Adam Cook (Patch My PC) on October 18, 2024, 08:54:50 AM
Quote from: wideco on October 18, 2024, 06:31:12 AMSince the last update of our SCCM application, Oracle Java 8 (x86) fails to install with error 32768.
Application version: 8.0.4310.10.
Created by Patch My PC Version 2.1.28.0

Hey Wideco,

Sadly, there isn't enough information for me to understand root cause. Perhaps some logs might help me understand what's going on? Kindly share the relevant logs: https://patchmypc.com/logs

You're welcome to .zip them up and share them here, email [email protected], or upload them to https://patchmypc.com/share.
Title: Re: Oracle Java installation failure
Post by: wideco on November 08, 2024, 06:52:30 AM
I've uploaded the log files.
It seems to be an issue with the recommended prescript
PatchMyPC-Remove-JRE8-32bit-Only.ps1.

We have been using the java application since a couple of years and never had issues, until this version.
We have not changed anything in the options of the app.
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