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Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: maxc on May 29, 2024, 09:06:16 AM

Title: Apache Tomcat 9.0 Tomcat9 removal
Post by: maxc on May 29, 2024, 09:06:16 AM
When user initiates an Uninstall through the Software Center, un-installation results in an error (0x80004005 -2147467259).

Apache Tomcat
Version: 9.0.58 revision 37

Attempting to uninstall the software manually afterwards results in the following error:
"Windows cannot find 'C:\Program Files\Apache Software Foundation\Tomcat 9.0\Uninstall.exe'. Make sure you typed the name correctly, and then try again."

Behavior was confirmed on multiple workstations.

(https://ibb.co/9VjHjhB)
(https://ibb.co/c3qxbjr)
(https://ibb.co/xqkQv9z)
Title: Re: Apache Tomcat 9.0 Tomcat9 removal
Post by: Support Team (Patch My PC) on May 29, 2024, 01:54:02 PM
Hello
 Sorry for the delay here, can you send us the logs from a failed endpoint to https://patchmypc.com/technical-support
and open a case with us for futher review. As for the logs required.https://patchmypc.com/collecting-log-files-for-patch-my-pc-support.

Thank you

Title: Re: Apache Tomcat 9.0 Tomcat9 removal
Post by: maxc on May 30, 2024, 02:22:23 PM
Issue resolved after republishing the Tomcat application to the newest version