Hello, I am currently testing the Patch My PC solution for my company and so far everything is going well.
Except for the ShareX application, which just released an update to version 16.1.0. I deployed the update on my computers and it installs correctly via Intune. However, after a while, the application reverts to its previous version, 16.0.1, which puts me in an update loop.
The problem does not occur when I update through the ShareX application directly.
Any idea ?
Thanks
Hello,
I think we might need to see installation logs here. It sounds like there might be another installation that is downgrading the app after Patch My PC successfully upgrades it.
Can you please open a support request at: https://patchmypc.com/technical-support
With the Logs indicated under "Intune Applications/Updates Failing to Install on Client Devices" from here: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#application-troubleshooting-client-logs-intune in a zip file?
Thanks!
Thank you for your response. I have opened a support ticket. :)