Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: Divine313 on May 08, 2024, 04:59:40 AM

Title: Published app with "Available for enrolled devices"
Post by: Divine313 on May 08, 2024, 04:59:40 AM
Hi

I just start working with PMP, and i can see in our system that apps published with "Available for enrolled devices" got a problem.

Users is not moved to the newer version of the app.

eksample:
z-zip version 3 is pubished. And 3 users install this app. When pmp relese version 4, they are not upgraded to this version. because PMP is not updating the original app in Intune, but creates a new app.

If the app is requierd, then there is no problem. The new app gets installed.

how can i solve this?
Title: Re: Published app with "Available for enrolled devices"
Post by: Scott (Patch My PC) on May 08, 2024, 05:05:07 AM
Hi Divine

Applications which are assigned as "Available" will never automatically update on the client device, they are "optional" installs. We have documentation on Intune Apps vs Intune Updates which may help - https://patchmypc.com/intune-apps-vs-intune-updates

Additionally, to ensure that newly created Applications have their assignments maintained, you will want to review this documentation here - https://patchmypc.com/intune-application-creation-options#topic2
Title: Re: Published app with "Available for enrolled devices"
Post by: Divine313 on May 08, 2024, 05:15:37 AM
Hi, thanks for your reply. I think this fixes our problem.  :)