Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: vik on March 25, 2024, 05:32:37 AM

Title: FortiClient VPN 7.2.4.972 (MSI-x64) - The digest of the local content file does
Post by: vik on March 25, 2024, 05:32:37 AM
Hello Patch My PC.

I have downloaded the zip file from Forti website:

FortiClientSetup_7.2.4.0972_x64.zip

extracted the MSI-file - and uploaded it to my local PmP repository.
I'm getting this error:

The digest of the local content file does not match the expected one

Can you look into this matter?
Seems it has been an issue (https://patchmypc.com/forum/index.php?topic=7349.msg18075#msg18075) previously this year
Title: Re: FortiClient VPN 7.2.4.972 (MSI-x64) - The digest of the local content file does
Post by: Liviu (Patch My PC) on March 25, 2024, 05:36:39 AM
Hello Vik,

Was the correct installer downloaded to the local repository?
This guide (https://patchmypc.com/forticlientvpn) will tell you which installer needs to be downloaded.
Title: Re: FortiClient VPN 7.2.4.972 (MSI-x64) - The digest of the local content file does
Post by: vik on March 25, 2024, 05:42:37 AM
I believe so (se attached)

And thank you for a good presentation @ Experts Live in Denmark last week  :)

On second thought - I will give it another shot - with downloading the online installer - instead of the msi-file from their support website
Title: Re: FortiClient VPN 7.2.4.972 (MSI-x64) - The digest of the local content file does
Post by: Liviu (Patch My PC) on March 25, 2024, 05:49:40 AM
Hey Vik,

Thank you for the feedback, it was very nice being there! :)

To investigate this issue further, please open a support case and include the following information:

1. Hit the "Collect Logs" button from the "General" tab within the Patch My PC Publisher --> it will generate a zip archive, please attach it to the support case.
2. Run this PowerShell script (https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Get-LocalContentHashes.ps1) and include the "C:\PMPC_Repository\LocalContentHashes.csv" to the support case as well.
Title: Re: FortiClient VPN 7.2.4.972 (MSI-x64) - The digest of the local content file does
Post by: vik on March 26, 2024, 01:30:05 AM
Hey Liviu,

Awesome that you enjoyed your stay!

I tried downloading the online installer instead (following your link in #1) - and it turns out that MSI file from the online installer differs from the one I can download via the Fortinet support site.

Uploaded this MSI file to my local repository and ran a new publishing service sync.
The MSI file was picked up without any issues.

Consider this case resolved!

Title: Re: FortiClient VPN 7.2.4.972 (MSI-x64) - The digest of the local content file does
Post by: Liviu (Patch My PC) on March 26, 2024, 01:47:57 AM
Great news, thank you for the update, Vik!