Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: JImmy_O on February 28, 2024, 12:14:14 AM

Title: Intune Update Updating Failed: Adobe Acrobat DC Continuous Update 23.008.20555
Post by: JImmy_O on February 28, 2024, 12:14:14 AM
Error
The hash of file downloaded is different than the file hash in our catalog. Hash errors happen when vendors release updates that aren't available in our catalog yet. This error should be resolved in the next catalog update. It could also have been induced by a firewall issue. Additional details:[qQ6Ki1uw6vUAK6JNlZb3y30QrA0=] vs [o7ffhYWlMXvpYoPklinPQbYLiMk=]

It´s been like this since monday.

Also seeing DigestFailed
Title: Re: Intune Update Updating Failed: Adobe Acrobat DC Continuous Update 23.008.20555
Post by: Scott (Patch My PC) on February 28, 2024, 12:45:05 AM
Hi Jimmy, we'll look at this today.
Title: Re: Intune Update Updating Failed: Adobe Acrobat DC Continuous Update 23.008.20555
Post by: Scott (Patch My PC) on February 28, 2024, 02:18:17 AM
Hey @Jimmy_O

This looks to be a CDN issue from Adobe. We've had a few customers report this issue, and have been able to reproduce the issue internally in some regions, but not in others.

Unfortunately, this is largely out of our control and is up to Adobe to resolve, however, we do have a temporary fix you could use if you wish.

We've uploaded the correct file to our Sharepoint, here - https://patchmypc-my.sharepoint.com/:u:/p/liviu/EV32YN8M6m5IvZOS45lFCKEB0joZrATHFmJsWRGb1CbZNw?e=ZAueQr

You can place this file in your local content repository, which will allow the Publisher to create that update for you - https://patchmypc.com/local-content-repository-for-licensed-applications-that-require-manual-download
Title: Re: Intune Update Updating Failed: Adobe Acrobat DC Continuous Update 23.008.20555
Post by: JImmy_O on February 28, 2024, 06:23:49 AM
Thx Scott.