Print Page - Defer Policy

Title: Defer Policy
Post by: MartinSkerritt on February 02, 2024, 06:59:18 AM

Hi,

Regarding the Defer Policy setting, when the user defers the installation/update, when are they prompted again for the update?
I'm thinking it is the default Intune W32App evaluation policy of 24 hours.

Thanks,
Martin

Title: Re: Defer Policy
Post by: Liviu (Patch My PC) on February 05, 2024, 12:01:46 PM

Hey Martin,

If the "failure" exit code - in your case, the user snooze option - is marked as "retry" in the win32 app properties, Intune retries the install every 5 minutes for 3 times, then every 24 hours.
https://patchtuesday.com/blog/tech-blog/win32app-retry-interval/#scenario2

If you'd like us to, collect these (https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#application-troubleshooting-client-logs-intune) log files from the device and email them to our support inbox and we'll have a look.

Title: Re: Defer Policy
Post by: MartinSkerritt on February 07, 2024, 03:48:26 AM

Thanks Liviu.

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Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: MartinSkerritt on February 02, 2024, 06:59:18 AM