Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: Iraklis on January 16, 2024, 03:24:34 AM

Title: Freeze Update version
Post by: Iraklis on January 16, 2024, 03:24:34 AM
Hello dear Forum,

I would like to know if it is possible to freeze an update for some period.
Or if we can skip some future versions?

Thank you in advance!
Title: Re: Freeze Update version
Post by: Ben Whitmore (Patch My PC) on January 16, 2024, 03:50:15 AM
Hello Iraklis,

We have a right-click feature called "Pause product updates" which will not process specific apps during publishing - effectively freezing the last version that you published.
Title: Re: Freeze Update version
Post by: Iraklis on January 16, 2024, 04:13:12 AM
Great! Thank you, Ben.
Title: Re: Freeze Update version
Post by: Iraklis on January 17, 2024, 01:10:51 AM
I see now that the pause can be set to max. 6 months. We would like it to have it longer for some software.

Is it possible to extend the pause longer that 6 months?
Title: Re: Freeze Update version
Post by: Ben Whitmore (Patch My PC) on January 17, 2024, 02:53:35 AM
Hi Iraklis,

It is not possible to pause it for longer. We would suggest un-ticking the product if it is not your intention to publish it within 6 months. You can go ahead and check the box for the product when you want to resume patching. Hope that helps
Title: Re: Freeze Update version
Post by: Hugo Marinho (Patch My PC) on January 17, 2024, 03:38:53 AM
Hi there Iraklis,

Just to complement my colleague Ben reply, if that's something you like to see implemented, you can create a request for it in our ideas portal, so that our dev team can have a look and assess if it's feasible or not:
https://ideas.patchmypc.com/

Ideas are assessed as a best effort basis and they are not guaranteed to be implemented, just to be transparent.