Support Forum: Get Support for Patch My PC Products and Services

Hello PMPC Team,

I manually downloaded and extracted the MSI for Bluebeam Revu 21, but when PMPC tried to publish the update last night, it reported an error that the digest of the local content file does not match the expected one. I have confirmed the MSI is in the designated folder. Any thoughts???

Thanks!

Hi there :) 
Bluebeam changed the hashes of Revu 21.0.50 last week, so we made the same change in December 8th
https://patchmypc.com/patch-my-pc-catalog-update-12-08-23

You will need to make sure the catalog is synced with the latest update, and you have the latest Revu 21.0.50 
https://support.bluebeam.com/articles/bluebeam-revu-deployment-guide-version-21/

Thanks!

Thanks, Omar. Our publishing service is configured to sync every night at 6:00PM. Or maybe I don't know how to sync the catalog with the latest update? Is there a log files somewhere the lists the expected hash vs. the local hash?

Thanks Again!

Hello again,
Thank for bringing this to our attention! Actually, they have changed the hashes once again! So we updated it again too and it should be available now when you re-sync the catalog :) 
Please let me know if you still have problems :) 

Thanks!