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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Bugs and Issues Not Related to Installing Apps => Topic started by: robwolfe on January 08, 2012, 10:25:46 AM

Title: Google Chrome installation
Post by: robwolfe on January 08, 2012, 10:25:46 AM
Every time I try to update Chrome I get the following error(see screenshot). I am running as an administrator.

Robert
Title: Re: Google Chrome installation
Post by: Support Team (Patch My PC) on January 08, 2012, 05:19:27 PM
In the options panel disable silent updates. This will allow you to perform the install this will let you know why it isn't installing.
Title: Re: Google Chrome installation
Post by: robwolfe on January 10, 2012, 08:00:40 AM
I may have found the problem. The current installed version is 18.0.912.75 but PatchMyPC reports 14.3.17315. Could be it will not install the same version.

Robert
Title: Re: Google Chrome installation
Post by: Support Team (Patch My PC) on January 10, 2012, 09:15:48 AM
Do you have duplicate entry's in add/remove programs? If not then google chrome didn't delete version 14 information in the registry when it was upgraded.
Title: Re: Google Chrome installation
Post by: robwolfe on January 16, 2012, 01:56:58 PM
I think you are correct it was a Chrome problem. I used Windows Install Cleanup program and removed the old version.

Robert
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