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Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: nwcjcd on February 08, 2023, 01:50:37 PM

Title: Download URL for SecureCRT pointing to local drive
Post by: nwcjcd on February 08, 2023, 01:50:37 PM
Hello,

I am trying to publish an update for SecureCRT and it is failing when trying to publish. After checking the log and SCUP it looks like the download location for SecureCRT is pointing to the local drive of the server.

Here is the text from the error message in the log:
Download Content: Failed to download file '\\LocalHost\PatchMyPCRepository\scrt-x64-bsafe.9.3.1.2929.exe'.
--- Content retrieval has failed for software update 'SecureCRT 9.3.1 (EXE-x64) (UpdateId:'b21ca7f9-4423-40df-b1ed-19090a1e0be1' Vendor:'Patch My PC' Product:'SCUP Updates')'.

I have also attached a screenshot of the update information from SCUP.

Thank you,

Jeff
Title: Re: Download URL for SecureCRT pointing to local drive
Post by: Andrew Jimenez (Patch My PC) on February 08, 2023, 02:15:14 PM
Hello,
SecureCRT is a manual download due to the fact that the install is locked behind a paywall. Therefore you must download the software and place it in a location for SCUP to pick it up and package it.

We have instruction and more information on our KB article here: https://patchmypc.com/local-content-repository-for-licensed-applications-that-require-manual-download (https://patchmypc.com/local-content-repository-for-licensed-applications-that-require-manual-download)
Title: Re: Download URL for SecureCRT pointing to local drive
Post by: nwcjcd on February 08, 2023, 02:19:21 PM
Thank you,

I will follow up internally on this.

Jeff
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