Text only | Text with Images

Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Bugs and Issues Not Related to Installing Apps => Topic started by: albiek1976 on July 13, 2022, 07:49:54 PM

Title: Patch my PC says I need to update my Mozilla Firefox (x64 en-US)
Post by: albiek1976 on July 13, 2022, 07:49:54 PM
I have a conflict. Patch my PC is reading in red to have my Mozilla Firefox (X64 en-US) updated.

Firefox says I'm up-to-date with 102.0.1.

I'm using Windows 11 Home 64bit
ENVY
and the definitions are 13-July-2022
and I have Patch My PC Updater 4.2.0.5

Any ideas?

Thanks


Title: Re: Patch my PC says I need to update my Mozilla Firefox (x64 en-US)
Post by: StPendl on July 14, 2022, 10:57:53 AM
What is written to the PMPC log file in the same folder where the EXE resides?
Title: Re: Patch my PC says I need to update my Mozilla Firefox (x64 en-US)
Post by: albiek1976 on July 14, 2022, 11:38:10 AM
7/12/2022 2:25:53 PM - Patch My PC Started
7/12/2022 2:25:53 PM - Checking connection to patchmypc.com
7/12/2022 2:25:54 PM - Verified connection to patchmypc.com. Status Code: 200
7/12/2022 2:25:54 PM - Getting latest definitions from patchmypc.com
7/12/2022 2:25:54 PM - Definition load completed in: 0.17 seconds
7/12/2022 2:25:54 PM - Patch My PC version 4.2.0.5 is running. The latest is 4.2.0.5
7/12/2022 2:25:54 PM - Performing scan of installed applications
7/12/2022 2:25:54 PM - Scan completed in: 0.41 seconds
7/12/2022 2:26:07 PM - Patch My PC 4.2.0.5 | Definitions: 12-July-2022 | 7/12/2022 2:26:07 PM

7/12/2022 2:26:07 PM - OS: Microsoft Windows 11 Home x64

7/12/2022 2:26:07 PM - 2 App(s) to install or update...
7/12/2022 2:26:07 PM - Download URL: https://download-installer-origin.cdn.mozilla.net/pub/firefox/releases/102.0.1/win64/en-US/Firefox%20Setup%20102.0.1.exe
7/12/2022 2:26:07 PM - Download Path: C:\PatchMyPCUpdates\Mozilla Firefox 102.0.1 (x64).exe
7/12/2022 2:26:07 PM - Download size: 53.21 MB
7/12/2022 2:26:07 PM - Download Starting for: https://download-installer-origin.cdn.mozilla.net/pub/firefox/releases/102.0.1/win64/en-US/Firefox%20Setup%20102.0.1.exe
7/12/2022 2:26:07 PM - Downloading Mozilla Firefox 102.0.1 (x64) (53.21 MB)
7/12/2022 2:26:11 PM - Total download time in seconds: 3.36
7/12/2022 2:26:11 PM - Install Command: -ms
7/12/2022 2:26:11 PM - Mozilla Firefox 102.0.1 (x64) Downloaded Successfully
7/12/2022 2:26:11 PM - Silently install Mozilla Firefox 102.0.1 (x64)
7/12/2022 2:26:26 PM - Install Successful for Mozilla Firefox 102.0.1 (x64)

7/12/2022 2:26:26 PM - Deleted file: C:\PatchMyPCUpdates\Mozilla Firefox 102.0.1 (x64).exe
7/12/2022 2:26:26 PM - Download URL: https://download.videolan.org/pub/videolan/vlc/3.0.17.4/win64/vlc-3.0.17.4-win64.exe
7/12/2022 2:26:27 PM - Download Path: C:\PatchMyPCUpdates\VLC media player 3.0.17.4 (x64).exe
7/12/2022 2:26:27 PM - Download size: 41.51 MB
7/12/2022 2:26:27 PM - Download Starting for: https://download.videolan.org/pub/videolan/vlc/3.0.17.4/win64/vlc-3.0.17.4-win64.exe
7/12/2022 2:26:27 PM - Downloading VLC media player 3.0.17.4 (x64) (41.51 MB)
7/12/2022 2:26:41 PM - Total download time in seconds: 13.95
7/12/2022 2:26:41 PM - Install Command: /S
7/12/2022 2:26:41 PM - VLC media player 3.0.17.4 (x64) Downloaded Successfully
7/12/2022 2:26:41 PM - Silently install VLC media player 3.0.17.4 (x64)
7/12/2022 2:27:02 PM - Install Successful for VLC media player 3.0.17.4 (x64)

7/12/2022 2:27:02 PM - Deleted file: C:\PatchMyPCUpdates\VLC media player 3.0.17.4 (x64).exe
7/12/2022 2:27:02 PM -
Patch My PC Update Complete 7/12/2022 2:27:02 PM
7/13/2022 9:36:57 PM - Patch My PC Started
7/13/2022 9:36:57 PM - Checking connection to patchmypc.com
7/13/2022 9:36:57 PM - Verified connection to patchmypc.com. Status Code: 200
7/13/2022 9:36:57 PM - Getting latest definitions from patchmypc.com
7/13/2022 9:36:57 PM - Definition load completed in: 0.18 seconds
7/13/2022 9:36:57 PM - Patch My PC version 4.2.0.5 is running. The latest is 4.2.0.5
7/13/2022 9:36:57 PM - Performing scan of installed applications
7/13/2022 9:36:58 PM - Scan completed in: 0.46 seconds
7/13/2022 9:37:51 PM - Patch My PC Started
7/13/2022 9:37:51 PM - Checking connection to patchmypc.com
7/13/2022 9:37:52 PM - Verified connection to patchmypc.com. Status Code: 200
7/13/2022 9:37:52 PM - Getting latest definitions from patchmypc.com
7/13/2022 9:37:52 PM - Definition load completed in: 0.15 seconds
7/13/2022 9:37:52 PM - Patch My PC version 4.2.0.5 is running. The latest is 4.2.0.5
7/13/2022 9:37:52 PM - Performing scan of installed applications
7/13/2022 9:37:52 PM - Scan completed in: 0.41 seconds
7/14/2022 1:24:27 PM - Patch My PC Started
7/14/2022 1:24:27 PM - Checking connection to patchmypc.com
7/14/2022 1:24:28 PM - Verified connection to patchmypc.com. Status Code: 200
7/14/2022 1:24:28 PM - Getting latest definitions from patchmypc.com
7/14/2022 1:24:28 PM - Definition load completed in: 0.15 seconds
7/14/2022 1:24:28 PM - Patch My PC version 4.2.0.5 is running. The latest is 4.2.0.5
7/14/2022 1:24:28 PM - Performing scan of installed applications
7/14/2022 1:24:28 PM - Scan completed in: 0.39 seconds
Title: Re: Patch my PC says I need to update my Mozilla Firefox (x64 en-US)
Post by: albiek1976 on July 14, 2022, 11:41:38 AM
Here's what I see on the PMPC app screen
Title: Re: Patch my PC says I need to update my Mozilla Firefox (x64 en-US)
Post by: StPendl on July 15, 2022, 08:35:56 AM
From the log file there should be nothing left to update.
Could you check the uninstall section of PMPC for multiple Firefox entries and remove the older ones?
Title: Re: Patch my PC says I need to update my Mozilla Firefox (x64 en-US)
Post by: albiek1976 on July 15, 2022, 08:52:55 AM
Your solution fixed the issue. when v0.1 Mozilla firefox was updated, v.0 was not automatically removed. So there were two active copies of Mozilla Firefox.

It's similar to the issue (mess) I have with Microsoft Powertoys Preview, but this was regedit self-removal of version numbers and I still have remnants of v0.60 program that can't be uninstalled. That's another issue!!

Thanks for your help. Everything is Green again!!
Text only | Text with Images