Text only | Text with Images

Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: hkystar35 on May 25, 2021, 03:48:57 PM

Title: RealVNC Server detection fails
Post by: hkystar35 on May 25, 2021, 03:48:57 PM
Vendor - RealVNC Ltd
Name - RealVNC Server
Latest Version - 6.7.4

The source installer type for RealVNC is an executable (EXE)
(https://imgur.com/JGquMU5.png)

But the EXE spawns an MSI install, noted by the ProductCode created for the product and its Uninstall string
(https://imgur.com/vYq5Ocv.png)

In the detection method used by the Publisher, the 
$InstallerType = 'EXE'
causes the detection to fail, even though the app actually installs
(https://imgur.com/FOKMNeP.png)
Title: Re: RealVNC Server detection fails
Post by: Andrew Jimenez (Patch My PC) on May 25, 2021, 05:03:11 PM
Please recreate the detection method for this app, this issue was solved about a month ago, and the detection method just needs to be recreated. Thanks!
Text only | Text with Images