Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: Danny_C on September 09, 2020, 02:48:37 AM

Title: Wireshark Update 3.2.6
Post by: Danny_C on September 09, 2020, 02:48:37 AM
Older version of Wireshark not detected as installed (see image)
Title: Re: Wireshark Update 3.2.6
Post by: Danny_C on September 09, 2020, 08:18:07 AM
Now this has been moved to fixed, how long before I should see something on my endpoints?
Title: Re: Wireshark Update 3.2.6
Post by: beefy80 on September 11, 2020, 07:26:20 AM
We are also seeing issues with Wireshark 64-bit not offering update for 3.2.6 either.  We are using Intune.
Title: Re: Wireshark Update 3.2.6
Post by: Support Team (Patch My PC) on September 15, 2020, 09:02:10 AM
We are looking into this now. Sorry for the delay, this topic was originally created in the Fixed board so we didn't get our normal notifications.
Title: Re: Wireshark Update 3.2.6
Post by: Cody Mathis (Patch My PC) on September 17, 2020, 08:28:02 PM
Hello,

The EXE version of Wireshark should now detect as expected. You will need to delete the application from Intune, and then run a Publisher sync to recreate it with an updated detection method.

Just to be safe, you can also uncheck Wireshark as a product, apply settings, then re-check Wireshark, and apply prior to running a sync.

Let us know if it doesn't work!
Title: Re: Wireshark Update 3.2.6
Post by: Danny_C on September 18, 2020, 01:23:41 AM
Thanks - giving it a try this morning. Will update
Title: Re: Wireshark Update 3.2.6
Post by: Danny_C on September 18, 2020, 01:57:11 AM
Ahhhhh - I've got the MSI version installed. That still isn't being detected.
Title: Re: Wireshark Update 3.2.6
Post by: Support Team (Patch My PC) on September 18, 2020, 04:47:32 AM
The MSI will not be detected by design, the EXE and MSI are different installers and should be detected independently. The MSI seems to be somewhat new, so we would need to add support for it. Can you submit a new feature request here https://ideas.patchmypc.com/ for MSI version of Wireshark, and we will try to fasttrack it.
Title: Re: Wireshark Update 3.2.6
Post by: beefy80 on September 18, 2020, 04:59:46 AM
I can confirm the EXE installer is working now for upgrade.  I was not aware of an MSI based installer for Wireshark (I must admit).
Title: Re: Wireshark Update 3.2.6
Post by: Danny_C on September 18, 2020, 06:05:26 AM
@Justin

Added a request to ideas - FYI, Wireshark have provided MSI installers since 2017

Cheers
Title: Re: Wireshark Update 3.2.6
Post by: Support Team (Patch My PC) on September 18, 2020, 06:43:02 AM
Interesting, it's odd it's not a very visible option in the download page.

Quote from: Danny_C on September 18, 2020, 06:05:26 AM
@Justin

Added a request to ideas - FYI, Wireshark have provided MSI installers since 2017

Cheers