Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Bugs and Issues Not Related to Installing Apps => Topic started by: GingerPatcher on February 24, 2020, 04:21:12 AM

Title: Box, Dropbox, Skype, TortoiseSVN all failing
Post by: GingerPatcher on February 24, 2020, 04:21:12 AM
Every day my email notification is telling me the updates for Box, Dropbox, Skype and TortoiseSVN have failed. They all fail with the same error "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."

Everything else is fine, it's just these four, always these four.

Thanks.
Title: Re: Box, Dropbox, Skype, TortoiseSVN all failing
Post by: Support Team (Patch My PC) on April 01, 2020, 03:40:21 PM
Sorry for the delay, this would be a firewall issue.
Title: Re: Box, Dropbox, Skype, TortoiseSVN all failing
Post by: GingerPatcher on April 03, 2020, 06:53:21 AM
Thanks for the reply. Any idea where to start looking? Particular log file? It seems odd because it's just these that are affected, everything else downloads fine.
Title: Re: Box, Dropbox, Skype, TortoiseSVN all failing
Post by: Support Team (Patch My PC) on April 03, 2020, 08:34:31 AM
Try downloading the URL that's failing in a browser to see if you get an error from your web filter.