Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: ThoDah on June 20, 2019, 02:54:19 AM

Title: Manual vs ADR download and client installation
Post by: ThoDah on June 20, 2019, 02:54:19 AM
I've tried searching the forum, but I've not found any hint resembling what I'm experiencing.
I've successfully subscribed to the "Patch my PC catalog", and used the publishing wizard to publish a number of updates with full content.
Now, if I setup an ADR, download fails with a certificate error.
If I manually download, the content successfully downloads, though installation fails on the clients I try to distribute them to.

I have during the install switched from a selfsigned WSUS signing certificate, to an internal PKI issued one, but when I look at the content manually downloaded to the package, I see it is still using the selfsigned one. Both signing certificates are present in Trusted Root/Publishers on clients, SUP/WSUS and Primary.

Need some help here  :(
Title: Re: Manual vs ADR download and client installation
Post by: Support Team (Patch My PC) on June 20, 2019, 08:04:10 AM
Quote from: ThoDah on June 20, 2019, 02:54:19 AM
Now, if I setup an ADR, download fails with a certificate error.

Please send the patchdownloader.log. Collecting Log Files for Support - https://patchmypc.com/faq-scup-catalog#log-files

You probably didn't deploy the WSUS signing certificate to the site server causing the ADR not to trust the update download.
Title: Re: Manual vs ADR download and client installation
Post by: ThoDah on June 21, 2019, 12:34:49 AM
Well, you're right the selfsigned WSUS certificate I initially used, wasn't in my Site servers certificate store and putting it there helped ADR to run, but why is it still using the selfsigned certificate?
I changed the signing certificate to a PKI issued one.
Title: Re: Manual vs ADR download and client installation
Post by: Support Team (Patch My PC) on June 21, 2019, 05:11:01 AM
Because these are updates that were published in the past would be the reason for that.

You could republish updates

When, Why, and How to Republish Update(s) - https://patchmypc.com/faq-scup-catalog#republishing-updates
Title: Re: Manual vs ADR download and client installation
Post by: solutions1313 on June 22, 2019, 01:55:24 AM
 ;)
Title: Re: Manual vs ADR download and client installation
Post by: ThoDah on June 24, 2019, 12:19:43 AM
So that fixed the certificate issue  :)
Unfortunately all computers I've tried to deploy to returns 0x87D00651(-2016410031) (Post install scan failed)
Title: Re: Manual vs ADR download and client installation
Post by: Support Team (Patch My PC) on June 24, 2019, 07:27:17 AM
Can you email the CCM\Logs via https://patchmypc.com/technical-support
Title: Re: Manual vs ADR download and client installation
Post by: ThoDah on June 25, 2019, 06:05:07 AM
yes, I will send them tomorrow, when I'm back at the office
Title: Re: Manual vs ADR download and client installation
Post by: ThoDah on July 22, 2019, 04:26:42 AM
Hi again

so, sorted out most of the issues, but I'm still unable to actually install the updates on clients, they return 0x800B0109(-2146762487), which I know is a certificate chain error.
As previously stated, I'm using a signing certificate from my own PKI, and have added that certificate to Trusted Publishers and Trusted Root (even though that shouldn't be necessary as the PKI root certificate is already in here). What other certificates does it need?
Title: Re: Manual vs ADR download and client installation
Post by: Support Team (Patch My PC) on July 22, 2019, 07:57:05 AM
Did you enable the GPO to allow third-party updates? https://patchmypc.com/scupcatalog/documentation/PublishingServiceSetupGuide.pdf

Quote from: ThoDah on July 22, 2019, 04:26:42 AM
Hi again

so, sorted out most of the issues, but I'm still unable to actually install the updates on clients, they return 0x800B0109(-2146762487), which I know is a certificate chain error.
As previously stated, I'm using a signing certificate from my own PKI, and have added that certificate to Trusted Publishers and Trusted Root (even though that shouldn't be necessary as the PKI root certificate is already in here). What other certificates does it need?
Title: Re: Manual vs ADR download and client installation
Post by: ThoDah on July 23, 2019, 02:27:04 AM
Well no  ??? I'm on SCCM 1806 and have enabled third party updates through client settings, thought that was enough? I do however have a remote https SUP, so I might need the GPO?
Title: Re: Manual vs ADR download and client installation
Post by: Support Team (Patch My PC) on July 23, 2019, 09:33:16 AM
Yeah, if the SUP is remote it would need to be in HTTPs to manage the cert more details here https://docs.microsoft.com/en-us/sccm/sum/deploy-use/third-party-software-updates#additional-requirements-when-the-sup-is-remote-from-the-top-level-site-server.

I assume the certificate details are missing in the third-party updates tab on the SUP. You can use GPO as a workaround to having SCCM manage the cert.