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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Bugs and Issues Not Related to Installing Apps => Topic started by: Tomcat on May 24, 2019, 02:32:07 PM

Title: Option "Auto Close Apps Before Update" activated after every start
Post by: Tomcat on May 24, 2019, 02:32:07 PM
Hi everybody,

the Option "Auto Close Apps Before Update" is reactivated after every start of Patch My PC, allthough I disabled this Option. Could you please have a look at this?

Thanks in advance
Tom
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Support Team (Patch My PC) on May 24, 2019, 05:33:31 PM
We will see if we can repro.
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Tomcat on June 13, 2019, 03:36:53 PM
Hi,

I just wanted to ask if you could reproduce this bug or if you need any log files?

Thanks
Tom
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Support Team (Patch My PC) on June 14, 2019, 03:10:16 PM
We can't repro this. Please contact us at https://patchmypc.com/technical-support if you can repro we can set up a support call.
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Tomcat on December 23, 2019, 07:22:47 AM
Hi,

I just recognized that if I activate "Delete Desktop Shortcuts for Apps" the option "Auto Close Apps Before Update" is activated as well after restarting PatchMyPC. Could you please check if you can repro this?

Thanks a lot
Tom
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Support Team (Patch My PC) on December 23, 2019, 07:24:45 AM
Are you able to screen record the repro?
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Tomcat on December 23, 2019, 07:44:55 AM
Yes of course:

https://www.screenpresso.com/=B1R8d
Title: Re: Option "Auto Close Apps Before Update" activated after every start
Post by: Support Team (Patch My PC) on December 23, 2019, 07:46:45 AM
Thanks! We will look at this one.
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