Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: General Discussions and Questions => Topic started by: smartmeister on April 24, 2019, 03:43:14 AM

Title: Authenticated proxy issue
Post by: smartmeister on April 24, 2019, 03:43:14 AM
Hello,

Im trying to use patchmypc on a computer behind an authenticated proxy and i can't get past this message:

(https://images2.imgbox.com/d0/e2/ANSQRf66_o.png)

I don't understand why there's no authentification windows asking for my credentials, it just end like this.

In the meantime, i have absolutely no problem to surf to https://patchmypc.com without having to give my credentials, it work transparently.

Am i missing something ? Is there a way to pass credentials to patchmypc, since it's not using SSO  ?

Thanks in davance for your help.
Title: Re: Authenticated proxy issue
Post by: Support Team (Patch My PC) on April 24, 2019, 04:45:56 AM
We don't support proxies today on the home updater.