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Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: jhucher on August 08, 2018, 06:53:20 AM

Title: ExpirationFailed error
Post by: jhucher on August 08, 2018, 06:53:20 AM
ExpirationFailed error

Good morning,

Last night I started receiving an error that a few updates failed to expire...

*** Failed :    
Dropbox 53.4.67 has failed to be expired : ExpirationFailed   
Google Chrome 68.0.3440.75 (x64) has failed to be expired : ExpirationFailed   
Google Chrome 68.0.3440.75 (x86) has failed to be expired : ExpirationFailed   

The log is showing...

An error occurred while expiring an update: Verification of file signature failed for file: \\server\WsusContent\UpdateServicesPackages\5e6aec7e-4f66-45a7-b707-924dc4c31ecc\9bd14ca2-0bf3-4570-aeab-bfdfd16fec66_1.cab
An error occurred while expiring an update: Verification of file signature failed for file: \\server\WsusContent\UpdateServicesPackages\fb5d0cd9-a7bb-4bfd-9e7f-fc941c064b8f\fea8e835-a902-4dea-94fa-6e9b1093d375_1.cab
An error occurred while expiring an update: Verification of file signature failed for file: \\server\WsusContent\UpdateServicesPackages\398cc5b4-d78a-4c84-a85f-4d73d5fd1c7f\fae17a6e-9f2e-47a5-98c3-a924da86ea34_1.cab

Any ideas as to why updates are now failing to expire?
Title: Re: ExpirationFailed error
Post by: Support Team (Patch My PC) on August 08, 2018, 01:53:08 PM
Hi,

This happens when the update file has been removed from the WSUS content source path. When the update is expired, the API checks to the signature of the cab for the update. If the file doesn't exist anymore this will fail. This can happen sometimes if you are using a custom WSUS cleanup that is removing files from the content store. As a workaround, you can manually create the folders you reference in the logs below and copy a valid CAB from another folder and rename it to the filename that is being searched for in the log file. This will allow the update to be expired. We could jump on a call if needed to help.
Title: Re: ExpirationFailed error
Post by: jhucher on August 09, 2018, 06:35:00 AM
That fixed it, thanks for your help!