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Support Forum: Get Support for Patch My PC Products and Services

Home Updater: Our Free Product for Consumers => Home Updater: Report Detection Issues or Installation Issues => Topic started by: foodrik on March 09, 2018, 02:23:16 PM

Title: Wireshark x64 detected as x86
Post by: foodrik on March 09, 2018, 02:23:16 PM
I have several Windows 7 PC's with Wireshark x64 installed (install location: C:\Program Files\Wireshark). PatchMyPC detects Wireshark x86 instead (which is not installed). When the version of the x64 is outdated, Wireshark x64 is 'upgraded' to the latest x86 version.
Title: Re: Wireshark x64 detected as x86
Post by: Support Team (Patch My PC) on March 10, 2018, 04:58:22 PM
Can you attach the PatchMyPC.log?
Title: Re: Wireshark x64 detected as x86
Post by: Support Team (Patch My PC) on March 10, 2018, 05:07:45 PM
We were able to repro. It looks like their installer registers the install into the 32 bit registry uninstall key not the native 64 bit that is why it's being detected incorrectly. For now, the best option would be to skip updates for Wireshark.

(https://i.imgur.com/hLISM1j.jpg)
Title: Re: Wireshark x64 detected as x86
Post by: Omar (Patch My PC) on August 24, 2018, 01:48:43 PM
This was fixed in the last release of Patch My PC v4.1.0.0 :)
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