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Home Updater: Our Free Product for Consumers => Home Updater: Report Bugs and Issues Not Related to Installing Apps => Topic started by: warwagon on January 12, 2018, 09:38:35 AM

Title: Items on left remain check after program is removed and patchmypc rescans.
Post by: warwagon on January 12, 2018, 09:38:35 AM
This bug has been present for quite a while

How to recreate

After opening patchmypc it will detect (for example) Syncbackfree and show it as Red on the right and yellow and checked on the left.  Leaving patchmypc open and uninstalling Syncback free, when going back to patchmpc and clicking "rescan" it disappears from the right, but stays yellow and checked on the left.
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: Omar (Patch My PC) on January 12, 2018, 10:36:00 AM
That means is did not update successfully, Most likely it means that SyncBack Free is running in the background and needs to be closed first, please close it if it's running and try again then let me know what happened.
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: warwagon on January 12, 2018, 10:43:10 AM
As a quick test, I installed CPU-z ... then uninstalled it. Made sure it wasn't running in the background, rescanned after unintsall, it was removed from the right, stayed yellow on the left.
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: Omar (Patch My PC) on January 12, 2018, 11:10:20 AM
Wait do you mean red? Yellow only appears if you are searching for apps! Can you post a screenshot?
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: warwagon on January 16, 2018, 03:32:02 PM
Sorry, you are right my bad. Plus the app was already up to date .. only happens with out of date apps. Here is a better example.


On my computer ccleaner was out of date

(https://c1.staticflickr.com/5/4649/39732136931_f675c5c856_c.jpg)

So I then uninstall it, and as you can see it's not running in memory, then I click rescan and it disappears from the right but stays checked on the left. Now even though it's not on the right, if I were to click the update button it would reinstall the app.

(https://c1.staticflickr.com/5/4670/39732138241_81dc657c47_c.jpg)

Notice how it says install 3 updates even though 2 are listed in red?
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: Support Team (Patch My PC) on January 30, 2018, 02:47:21 PM
This will be fixed in the next update. If an outdated app (Red in color on left) is checked, we will now clear that check before doing the re-scan of apps. If it's still outdated (Not removed/uninstalled) it will be auto checked again during the re-scan.
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: Cloudionut on February 07, 2018, 12:17:52 AM
I have the same problem with you. I would like to fix it. I have to do
Title: Re: Items on left remain check after program is removed and patchmypc rescans.
Post by: warwagon on February 17, 2020, 01:28:40 PM
This bug is still present in the latest version.