Support Forum: Get Support for Patch My PC Products and Services

Commercial Products: Support for Our Enterprise Product for Microsoft ConfigMgr and Intune => Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) => Topic started by: BobS on May 11, 2017, 10:09:27 AM

Title: 2 new updates not downloading
Post by: BobS on May 11, 2017, 10:09:27 AM
I updated the PatchMyPC SCUP catalog yesterday afternoon, and two of the updates will not publish; Pidgin 2.12.0 and Libre Office Libre 5.3.0_Win_x86.

The SCUP log message for Pidgin with message "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel." I used the URL from the log and MS Edge reported an issue with the certificate (GeoTrust SSL CA - G3). However, the dates on the cert where valid (12/1/2016 - 1/12/2018). I attempted to resolve this by installing the cert for both my user and the local system, which didn't resolve the issue.

For Libre Office, the message was  "The remote server returned an error: (404) Not Found."

I've attached the SCUP log.
Title: Re: 2 new updates not downloading
Post by: Support Team (Patch My PC) on May 11, 2017, 01:58:14 PM
Thanks, we are looking at addressing these in the next catalog update.
Title: Re: 2 new updates not downloading
Post by: Omar (Patch My PC) on May 12, 2017, 01:47:57 PM
We have changed "Pidgin 2.12.0" download link that caused the issue and updated LibreOffice in today's catalog update :)