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#61
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / Re: think-cell catalog item go...
Last post by Raunak Desai (Patch My PC) - June 10, 2025, 09:52:11 PMHey Shaun,
Thank you for reaching out to support with your query.
Yes, you are right. We have removed think-cell from PMPC catalog. You can read more info here : https://patchmypc.com/kb/removal-think-cell-from-patch/
Regards,
Raunak
Thank you for reaching out to support with your query.
Yes, you are right. We have removed think-cell from PMPC catalog. You can read more info here : https://patchmypc.com/kb/removal-think-cell-from-patch/
Regards,
Raunak
#62
Commercial/Paid Products: Support and General Questions (ConfigMgr and Intune) / think-cell catalog item gone?
Last post by shaun.silli - June 10, 2025, 09:00:15 PMHi All,
I noticed think-cell deployment is broken in my environment
I tried to recreate it from the App Catalog but can't find it - has that been removed?
also if that is the case was a notification or comms send out about it and I just missed that, or could things disappear at anytime - just for my own curiosity, ill make sure I add a outlook rule for deprecated or removed apps.
Cheers,
Shaun
I noticed think-cell deployment is broken in my environment
I tried to recreate it from the App Catalog but can't find it - has that been removed?
also if that is the case was a notification or comms send out about it and I just missed that, or could things disappear at anytime - just for my own curiosity, ill make sure I add a outlook rule for deprecated or removed apps.
Cheers,
Shaun
#63
Home Updater: Report Bugs and Issues Not Related to Installing Apps / Re: When minimised or closed, ...
Last post by vatodeth - June 07, 2025, 03:45:16 PMI have the same issue. I could not get the ap to open so I can actually use it. I had to use Alt+Space to get the menu to appear and then choose maximize.
Enabled the following under Appearance Options (as advised above):
The application worked after applying this fix.
NOTE:
It broke again after PMP Home Updater updated itself.
Reapplying the fix resolved the issue.
Enabled the following under Appearance Options (as advised above):
- minimize to system tray
- close to system tray
The application worked after applying this fix.
NOTE:
It broke again after PMP Home Updater updated itself.
Reapplying the fix resolved the issue.
#64
Home Updater: General Support and Troubleshooting / Re: Problem with previewing a ...
Last post by dking02 - June 07, 2025, 01:34:59 AMAfter posting the preceding message, I experienced the "Fetching preview..." problem when replying to another message. See the "Preview post" section of the attached screenshot. The page being displayed is: forum.patchmypc.com/index.php/board.54/action.post2.html. The occurrence seems random.
#65
Home Updater: Report Detection Issues or Installation Issues / Re: Winamp & Adobe Acrobat rea...
Last post by dking02 - June 07, 2025, 01:17:13 AMIt sounds like you have a problem with your installation but you have not provided enough info for PMPC to diagnose it. Please note that v5.9.2 of WinAmp is the version in the Home Updater App Library. Home Updater should recognize it and not need to update it that version is already installed on your machine. There should not be a problem with updating Adobe Acrobat Reader (64-bit) as it is also in the Library, current version 25.001.20521.
I assume your machine complies with the system requirements for running Home Updater v5:
System Requirements:
Internet access
Microsoft Windows Desktop Runtime 8.0 (64-Bit)
A 64-bit version of Windows supported by Microsoft either:
- Windows Client: Windows 10 or later
- Windows Server: Windows Server 2016 or later
I suggest you do the following. This requires you to be on Home Updater v5.2.3.0 (6-Jun-2025) or later where the "Create Diagnostic Zip" feature is available:
Go to the About tab and click on the "Create Diagnostic Zip" button. This will create a HomeUpdater-[Date]-[Time].zip file in your Portable locations folder as specified in the Downloads Options in the Settings tab.
Attach the zip file to a follow-up message in this topic to provide the diagnostic data on your installation.
I assume your machine complies with the system requirements for running Home Updater v5:
System Requirements:
Internet access
Microsoft Windows Desktop Runtime 8.0 (64-Bit)
A 64-bit version of Windows supported by Microsoft either:
- Windows Client: Windows 10 or later
- Windows Server: Windows Server 2016 or later
I suggest you do the following. This requires you to be on Home Updater v5.2.3.0 (6-Jun-2025) or later where the "Create Diagnostic Zip" feature is available:
Go to the About tab and click on the "Create Diagnostic Zip" button. This will create a HomeUpdater-[Date]-[Time].zip file in your Portable locations folder as specified in the Downloads Options in the Settings tab.
Attach the zip file to a follow-up message in this topic to provide the diagnostic data on your installation.
#66
Home Updater: General Support and Troubleshooting / Re: Problem with previewing a ...
Last post by dking02 - June 07, 2025, 12:14:31 AMThanks. I was hoping that someone else might have encountered or be familiar with the problem. I will try to capture more info the next time I encounter the problem. I don't know if there are cases where this problem is repeatable.
Given that the forum is hosted on a server running Simple Machines Forum (SMF) software, all that is required on the client side is a browser capable of handling the dynamic web pages (HTML5 and CSS3) generated by the forum server. It appears that in some cases the server is not generating or not returning the updated web page with the rendered preview. Not much can be done on the client side to resolve forum problems, other than possibly clearing the browser cache, disabling extensions, or changing browsers or machines.
Given that the forum is hosted on a server running Simple Machines Forum (SMF) software, all that is required on the client side is a browser capable of handling the dynamic web pages (HTML5 and CSS3) generated by the forum server. It appears that in some cases the server is not generating or not returning the updated web page with the rendered preview. Not much can be done on the client side to resolve forum problems, other than possibly clearing the browser cache, disabling extensions, or changing browsers or machines.
#67
Home Updater: Report Detection Issues or Installation Issues / Re: Unable to uninstall RogueK...
Last post by dking02 - June 06, 2025, 11:30:41 PMQuoteI have an entry for RogueKiller Portable (x64) in the Uninstaller tab which I am unable to uninstall.
[2025-03-24 21:35:18] DEBUG [RogueKiller Portable (x64)]: started uninstaller
[2025-03-24 21:35:18] ERROR System.IO.FileNotFoundException: File not found
Update (6/6/2025): I have been able to resolve the subject problem using the data in the "registry info.txt" file provided by the Diagnostic.zip feature added in today's release of v5.2.3.
The file listed a registry key for RogueKiller Portable (x64) that remained after it had been renamed to Adlice Protect. Deleting that key resulted in removal of RogueKiller Portable (x64) from the Uninstaller tab (filter = All Apps) following a rescan.
RegKey = HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PatchMyPCPortableApps\RogueKiller Portable (x64)
#68
Home Updater: Report Bugs and Issues Not Related to Installing Apps / 🛠️ Read Before Posting: How to...
Last post by Justin Chalfant (Patch My PC) - June 06, 2025, 01:05:38 PMThanks for stopping by the Patch My PC support forum. If you're having issues with the Home Updater, like apps not detecting properly or updates not working, we want to help you as fast as possible.
Before you create a post, please watch this short video on how to collect diagnostics that will help us troubleshoot your issue:
🎯 What to Do Before Posting:
▶️ Watch the video:
Before you create a post, you can either watch this quick video or follow the steps below to collect a diagnostics file that helps us troubleshoot:
🔍 Why This Matters:
The diagnostics file gives us the log files and app details we need to see what's going on. Including it in your post helps us troubleshoot faster and get you the help you need.
Before you create a post, please watch this short video on how to collect diagnostics that will help us troubleshoot your issue:
🎯 What to Do Before Posting:
- Open the Home Updater on your device.
- Click the About tab.
- Click Create Diagnostics Zip.
- Save the zip file somewhere easy to find, like your desktop.
- Create a new topic in General Troubleshooting.
- Explain the issue you're running into in the post.
- Attach the zip file to your post using the "Attach a file" option.
▶️ Watch the video:
Before you create a post, you can either watch this quick video or follow the steps below to collect a diagnostics file that helps us troubleshoot:
🔍 Why This Matters:
The diagnostics file gives us the log files and app details we need to see what's going on. Including it in your post helps us troubleshoot faster and get you the help you need.
#69
Home Updater: Report Detection Issues or Installation Issues / 🛠️ Read Before Posting: How to...
Last post by Justin Chalfant (Patch My PC) - June 06, 2025, 01:05:04 PMThanks for stopping by the Patch My PC support forum. If you're having issues with the Home Updater, like apps not detecting properly or updates not working, we want to help you as fast as possible.
Before you create a post, please watch this short video on how to collect diagnostics that will help us troubleshoot your issue:
🎯 What to Do Before Posting:
▶️ Watch the video:
Before you create a post, you can either watch this quick video or follow the steps below to collect a diagnostics file that helps us troubleshoot:
🔍 Why This Matters:
The diagnostics file gives us the log files and app details we need to see what's going on. Including it in your post helps us troubleshoot faster and get you the help you need.
Before you create a post, please watch this short video on how to collect diagnostics that will help us troubleshoot your issue:
🎯 What to Do Before Posting:
- Open the Home Updater on your device.
- Click the About tab.
- Click Create Diagnostics Zip.
- Save the zip file somewhere easy to find, like your desktop.
- Create a new topic in General Troubleshooting.
- Explain the issue you're running into in the post.
- Attach the zip file to your post using the "Attach a file" option.
▶️ Watch the video:
Before you create a post, you can either watch this quick video or follow the steps below to collect a diagnostics file that helps us troubleshoot:
🔍 Why This Matters:
The diagnostics file gives us the log files and app details we need to see what's going on. Including it in your post helps us troubleshoot faster and get you the help you need.
#70
Home Updater: General Discussions and Questions / 📌 Read Me First: Guidelines fo...
Last post by Justin Chalfant (Patch My PC) - June 06, 2025, 12:43:47 PM📌 Read Me First: Guidelines for General Questions & Discussions
Welcome! This section is for general questions, feature discussions, and community support related to the Patch My PC Home Updater. If you're not reporting a technical issue but just want to ask a question, suggest an idea, or talk about how something works, you're in the right spot.
Here are a few quick guidelines to help keep things smooth and helpful for everyone.
✅ What to Post Here:
❌ What Not to Post Here:
🔗 Helpful Links and Content:
Home Updater product page
List of supported products for Home Updater
How to Collect and Share a Diagnostics File
Thanks for being part of the community!
Feel free to jump into existing threads or start a new one if you've got something on your mind. We're glad you're here.
- Justin Chalfant
Welcome! This section is for general questions, feature discussions, and community support related to the Patch My PC Home Updater. If you're not reporting a technical issue but just want to ask a question, suggest an idea, or talk about how something works, you're in the right spot.
Here are a few quick guidelines to help keep things smooth and helpful for everyone.
✅ What to Post Here:
- Questions about how the Home Updater works
- Tips or tricks you've discovered
- Requests for features or improvements
❌ What Not to Post Here:
- General support and troubleshooting > General support and troubleshooting here instead
- Bug reports > Reporting bugs here instead
- App dection/instalaltion issues > Report app detection/installation issues here instead
- Requesting new application > Request new application here instead
- Request new features > Request new features here instead
🔗 Helpful Links and Content:
Home Updater product page
List of supported products for Home Updater
How to Collect and Share a Diagnostics File
Thanks for being part of the community!
Feel free to jump into existing threads or start a new one if you've got something on your mind. We're glad you're here.
- Justin Chalfant