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No running automatic sheduler release 5.3.0.0

Started by danodes1, August 13, 2025, 09:34:47 AM

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danodes1

Hi,
I have installed the release 5.3.0.0 in three laptops computer running with windows 11 (one was running with windows 10, and I upgraded it the last week)
The automatic scheduler is not working, I need to enter manualy and make the upgrades, I changed to when I open make the upgrades manually. it works only if I open the application
I made a lot of changes, daily, the time, the day, etc and nothing happens, I saved the changes, I deleted the application and reinstalled, I deleted the schedule and started again.
Can you please tell me what's is wrong?

Thanks!

Daniel
PD, the release 4 was working without any problem

Igor (Patch My PC)

Hi @danodes,

Thank you for your patience, and we're sorry to hear that you're experiencing issues with the task scheduler.

To help us better understand and resolve the problem, could you please try using the latest preview version of the application? This version may include fixes or improvements that address the issue you're encountering.

To switch to the preview version, please follow these steps:

1. Open the application settings.
2. Enable the option "Use beta channel for checking for Patch My PC updates."
3. Navigate to the About page.
4. Click the "Check for updates" button.

This will allow you to install the latest preview build.

We appreciate your cooperation, and please don't hesitate to reach out if you have any questions or need further assistance.

danodes

Hi, Thanks for your reply.

I followed your instrucions, the beta is showing a notice that I have pending updates (this is new) but it's not doing the updates automaticaly.
The great of the old 4.x software was that I have it installed in my relative's computers and it's great because I know that they cannot to do any upgrade

Igor (Patch My PC)

Hi @danodes,

You're absolutely right - the new 5.x version introduces a notice to inform users when updates are available, which is a recent addition. However, please rest assured that version 5.x does support automatic updates as well. The manual update option is simply provided as an additional method to upgrade the application.

So just like in version 4.x, your relatives' installations can still receive updates automatically without requiring any action on their part.

Please let me know if you have any further questions or need assistance!

danodes

We have a misundestanging, I receive ONLY the notification, I never receive any automatic update with 5.3.0.0 and now with 5.3.0.4
I receive every two hours the notification, but not the automatic update every day at 7 PM as I saved.
including I deleted the schedule and I started a new schedule,
As I told you, at this moment I'm testing in four machines, and all of them are with the same problem, NO AUTOMATIC UPDATES.
2 are running 5.3.0.0 and 2 5.3.0.4

I"m thinking to downgrade to 4.x in some of them

Igor (Patch My PC)

@danodes, could you please attach diagnostic zip from 5.3.0.4 for further investigation?


Igor (Patch My PC)

@danodes, thanks for sharing the diagnostic ZIP for version 5.3.0.4. I didn't find any issues related to apps update scheduled task. However, according to the logs, a task for apps auto-update was created on 9/20/2025 at 20:33:44, with its first run scheduled for today (9/22/2025 at 19:00:00). Let's wait and see if it runs as expected.