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WebEx Meetings User Installs

Started by DanERM, Today at 11:01:04 AM

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DanERM

We have updates for Webex Meetings pushed to all devices, so I was surprised to get a ping from our Security Team because we have a significant number of vulnerable devices flagged in Microsoft Defender for Endpoint.

After digging into it, I can see that all of the impacted PCs have Webex Meetings installed under a user profile rather than as a system-wide installation. The uninstall information is stored under `HKEY_USERS\<User>\Software\Microsoft\Windows\CurrentVersion\Uninstall\ActiveTouchMeetingClient`, and I've yet to find any affected devices where it's installed under HKLM.

I can also see that the PMPC Webex Meetings updates are configured to install in the **System** context in the Portal, and there doesn't appear to be a **User** option.

Has anyone come across this before, or have any suggestions on the best way to deal with it?

One thing I considered was deploying the latest version to these devices and using `Uninstall-Software.ps1` as a pre-install script. However, from reviewing the script it looks like you can search HKCU, but surely that won't work when Intune runs it as **SYSTEM**, as the current user would be SYSTEM rather than the affected user profile?

Andrew Jimenez (Patch My PC)

Unfortunately, the Webex user install will still register itself in HKLM when installed as system. We do have a workaround, and it is similar to what you suggested. We have a pre-install script that uses PSADT to uninstall the user-based versions.
https://github.com/PatchMyPCTeam/Community-Scripts/tree/main/Install/Pre-Install/Remove-WebexSystemUser